Ingram Content Group · 1 month ago
Business Systems Analyst, Intermediate
Ingram Content Group (ICG) is currently recruiting for an Intermediate Business Systems Analyst to join their team in LaVergne, TN. This role involves collaborating with business owners and clients to analyze and improve business systems and processes, translating business requirements into technical specifications, and ensuring smooth implementations of functionality into production systems.
ContentNewsPublishing
Responsibilities
Analyses and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities
Translate business requirements into technical requirements including scope definition, detail and process flows for use by the development team
Creates user stories/use cases, process & data flows and scenarios to clearly communicate a set of functional requirements
Writes functional specifications using a variety of tools including word processing, spreadsheets, and drawings
Collaborates closely with developers to implement requirements
Assists with developing QA test plans for accuracy and completeness
Performs gap analysis of assigned functional specs, prototype and pre-production systems
Insure a smooth implementation of functionality into the production site
Research, analyses documents and resolves intermediate level related internal and external issues with customers
Trains other IT associates for secondary application support, as well as business unit associates for primary customer support
Maintains current knowledge of customer needs, strategies and acts as liaison between users, stakeholders, and development staff
Creates and maintains issue logs, meeting minutes, meeting schedules, project summaries and updates
Qualification
Required
Bachelor's degree in Business, Computing, Digital Media or related field or directly related year for year experience
3+ years' experience in a Business Analyst role
1+ year of advanced Microsoft Excel experience to include data manipulation/design, charts, formulas, and pivot tables
Preferred
Knowledge of SQL
Knowledge of book industry standards: ONIX, Thema, BIC and BISG Catalog standards
Experience with Customer integration and/or project management
Benefits
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code & Flexible Schedules (per team)
Company
Ingram Content Group
Ingram Content Group distributes physical and digital content to retailers, libraries, schools and other distribution partners.
H1B Sponsorship
Ingram Content Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (1)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageRecent News
EIN Presswire
2025-09-23
2025-08-21
Company data provided by crunchbase