KPH HEALTHCARE SERVICES, INC ยท 1 month ago
Data Entry Associate
US-NY-Gouverneur
Full-time
Onsite
New Grad, Entry Level
$15.50/hr - $16.36/hrKPH Healthcare Services, Inc. is a multistate organization that focuses on healthcare services. The Data Entry Associate is responsible for all aspects related to entering medication orders, ensuring accuracy in data entry and providing customer service support.
Health CareMedicalPharmaceutical
Responsibilities
Responsible for accurate data entry of incoming prescriptions
Responsible for accurate selecting billing and shipping methods for incoming patient orders
Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
Provides resolution to customer service issues to ensure member satisfaction
Work with members to provide resolution to payment related issues on accounts/orders
Maintain and keep reasonable production as determined by supervisor
May assist in orienting and training new employees
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
Experience in a customer service related field
Broad knowledge of medications, physician orders, and pharmacy systems
Strong communication skills
Outstanding customer service skills
Excellent organization skills
Ability to multitask and prioritize
Excellent computer and keyboarding skills
Successful completion of a pre-employment and/or random drug screening test
Must be available, and on-time for scheduled work shifts
Must be able to work nights and weekends as required
Preferred
Pharmacy technician or related certification
Company
KPH HEALTHCARE SERVICES, INC
KPH Healthcare Services, Inc.
Founded in 1903East Syracuse, New York, USA
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase