Hamilton Lane · 3 hours ago
Desktop Engineer
Conshohocken, PA
Full-time
Hybrid
Entry, Mid Level
2+ years expHamilton Lane is a recognized leader in providing Private Markets Solutions to clients across the globe. As a Desktop Engineer, you will provide on-site desktop support and remote assistance, engage in project initiatives for new end-user technologies, and enhance infrastructure while focusing on improving the overall end-user experience.
Business DevelopmentFinancial ServicesFinTechInsuranceWealth Management
No H1B
Responsibilities
Provide both on-site desktop support and remote assistance in addressing hardware and software challenges
Engage in project initiatives aimed at implementing new end-user technologies and enhancing infrastructure
Promote the utilization of unified endpoint management tools for desktop and mobile devices to facilitate a next-generation end-user experience
Expand the application of our service management platform to establish a known error database
Qualification
Required
Over 1-3+ years of practical experience in supporting Windows and macOS systems
More than 2 years of hands-on experience with iOS and Android devices
At least 2 years of experience utilizing Microsoft Intune
A minimum of 2 years in M365 administration
Over 3 years of experience with SharePoint
At least 2 years of experience in supporting Video Conferencing solutions
Strong ability to collaborate effectively with clients and team members, including C-Suite executives
Experience collaborating with IT vendors for international support
Familiarity with ticketing systems, preferably the Atlassian suite, especially Confluence and Jira
Experience with remote assistance tools like Beyond Trust (formerly Bomgar)
Proficient in supporting and using collaboration platforms such as Teams, Zoom, and Slack
Knowledge of application packaging and deployment management for MS Windows and mobile devices
Strong decision-making and problem-solving abilities
Excellent verbal and written communication skills
Proven history of successfully delivering multiple complex technical projects on schedule and within budget
Must be eligible to work in the US without sponsorship
Preferred
PowerShell experience is a plus but not mandatory
Benefits
Healthcare coverage
Mental health resources
Health & fitness reimbursement program
Wellness Rewards Program
Tuition and certification reimbursement programs
Continual education and development trainings
Paid time off to volunteer
Compensates for referring qualified candidates
Adoption reimbursement program
Paid time off for new parents and newlyweds
Travel support for nursing parents
Retirement programs
Employee stock purchasing plan
Competitive salary
Annual discretionary bonus
Comprehensive benefits package
Medical
Prescription
Dental
Paid Time Off
401k plan
Life and Disability Insurances
Tuition Reimbursement
Employee Stock Purchase Program
Health Club Reimbursement
Flexible Spending Accounts
Company
Hamilton Lane
Hamilton Lane is a private market investment firm that serves institutional and private wealth investors worldwide.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$591.2M2025-09-02Post Ipo Equity· $77.5M
2025-02-10Post Ipo Equity· $252M
2024-03-04Post Ipo Equity· $210M
Leadership Team
Jeffrey Armbrister
Chief Financial Officer and Treasurer
Lali Sichinava
Vice President of Business Development
Recent News
Investment News
2026-01-16
Sourcery
2026-01-15
alleywatch.com
2026-01-14
Company data provided by crunchbase