Evolve · 1 month ago
Learning & Content Development Intern (Summer 26')
Waltham, Massachusetts, United States
Internship
Onsite
Intern
$20/hr - $27/hr
Start in 2026 SummerEvolv is committed to making public spaces safer through innovative security technology. As a Learning & Content Development Intern, you will gain hands-on experience in Content Development, Instructional Design, and Learning & Development while contributing to the delivery of training and content across various user interfaces to support customer enablement.
HospitalityTourismTravelVacation Rental
Responsibilities
Complete LMS onboarding modules (compliance, product certifications for installers, service, and operator/admin roles)
Explore Evolv’s learning ecosystem: MyEvolv portal, Mobile app, and Evolv Tablet
Attend scheduled training sessions (internal and partner-focused)
Begin shadowing team members and meet with Product team to understand current training delivery methods
Participate in in-person technical training in Waltham
Continue attending additional training sessions offered during this period
Document observations on training delivery and identify opportunities for embedded training content (e.g., videos during tablet startup, idle-time instructions)
Create a project plan focused on enhancing customer training materials (videos, “Here’s how” guides)
Integrate these materials into MyEvolv portal, Mobile app, and Evolv Tablet
Outline collaboration points with Product, Software, and Cloud Engineering teams
Define success metrics (e.g., usability, accessibility, engagement)
Work on drafting scripts and storyboards for instructional videos
Designing “Here’s how” links and quick-access guides for the portal
Exploring technical feasibility for tablet-based video display during startup and idle-time operator instructions
Collaborate with Product and Engineering teams to validate integration options
Attend multiple training sessions to gather real-world feedback
Provide weekly status updates during team meetings
Finalize deliverables: Prototype or mock-up of embedded training features (tablet, portal, app)
Completed video content or interactive guides
Prepare and deliver a presentation summarizing contributions, learnings, and recommendations for future enhancements
Highlight collaboration outcomes and propose next steps for scaling these innovations
Assist in creating course content, presentations, and interactive e-learning modules
Use authoring tools (e.g., Synthesia) to help build video-based training
Work with Instructional Design Leads to structure content for clarity and learner engagement
Ensure alignment with LMS standards and accessibility best practices
Research, write, and edit user manuals, installation guides, and service procedures
Collaborate with engineers and product managers to verify technical accuracy
Update existing documentation to reflect new product features or workflows
Support localization efforts for global audiences
Participate in technical training sessions to understand product functionality
Assist in creating quick-reference guides and embedded training content for Evolv Tablet, Mobile app, and MyEvolv portal
Work with enablement managers to integrate training into customer-facing platforms
Gather feedback from training sessions to improve content and delivery methods
Use materials created with instructional design and content development to enhance customer training material (videos / instructions) through the MyEvolv Portal, mobile app and Evolv Tablet
Align training enhancements with product functionality and roadmap
Work with product managers to identify key workflows where embedded training adds value (e.g., startup videos on Evolv Tablet, idle-time operator instructions)
Validate accuracy of “Here’s how” guides and quick-access links for the MyEvolv portal
Incorporate feedback from product demos and customer use cases into training content
Collaborate on feasibility for displaying instructional videos during tablet startup or idle states
Coordinate on UI/UX adjustments for embedding training prompts in the Mobile app and tablet interface
Ensure solutions meet performance, security, and usability standards
Work on hosting and streaming video content through the MyEvolv portal
Ensure secure and reliable access for customers and partners
Assist in linking to course videos with portal features for personalized learning paths
Participate and engage with Training and Documentation Team Meetings. Provide status updates on assigned projects
Engage with Product, Engineering and Cloud Software as needed to maintain continuous development of special projects
Qualification
Required
Hands-on experience in Content Development, Instructional Design, and Learning & Development
Ability to create course content, presentations, and interactive e-learning modules
Experience using authoring tools (e.g., Synthesia) to build video-based training
Strong writing and editing skills for user manuals, installation guides, and service procedures
Ability to collaborate with engineers and product managers to verify technical accuracy
Experience in updating existing documentation to reflect new product features or workflows
Participation in technical training sessions to understand product functionality
Ability to create quick-reference guides and embedded training content
Experience in gathering feedback from training sessions to improve content and delivery methods
Ability to assist in linking to course videos with portal features for personalized learning paths
Strong communication skills to provide status updates on assigned projects
Ability to engage with Product, Engineering, and Cloud Software teams as needed
Willingness to participate in team meetings and provide updates on projects
Company
Evolve
Evolve offers rental services for vacation with modern approach to hospitality and property.
Founded in 2011
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$224.2MKey Investors
Durable Capital PartnersT. Rowe PriceRobert Mylod Jr.
2022-02-14Series F· $100M
2020-05-29Series E· $25M
2018-08-23Series D· $80M
Leadership Team
Brian Egan
Co-Founder & CEO
Brian Becker
Chief Growth Officer
Recent News
UPSTATE BUSINESS JOURNAL
2025-12-12
2025-11-27
Company data provided by crunchbase