Kocho · 1 month ago
Identity Support Analyst
United States
Full-time
Remote
Mid LevelKocho is a company that offers technology adoption services alongside technical consulting to help clients achieve their business goals. The Identity Support Analyst will provide operational support for large-scale Microsoft solutions, focusing on Microsoft Identity Manager and associated technologies, while also being involved in the design and development of new services and solutions.
Cloud SecurityConsultingCyber SecurityIdentity ManagementInformation TechnologyNetwork Security
Responsibilities
Provide support for all client solutions within Managed Solution Support
Responsible for configuration management database (CMDB)
Provide support for the Identity project team when required
Technical development of service offerings and support services
Responsible for support handovers of client solutions into support
Acts as a seasoned advisor, providing independent opinion and complex problems and novel initiatives, and assists the client with decision making
Encourages clients to consider difficult issues in their best interests
Advocate on behalf of clients to more senior management, identifying approaches that meet clients’ needs as well as those of the organisations
Qualification
Required
Ability to troubleshoot complex and bespoke applications
Good working knowledge and the ability to read and modify code written in VB.Net and C#
Good knowledge or experience of working with Microsoft PowerShell
Good Knowledge of Active Directory / Windows based servers
Ability to support complex enterprise environments
Experience of operational support within a business environment
Experience working in a team-oriented, collaborative, virtual environment
Ability to work independently, on multiple projects, in a fast-paced environment
Strong writing and speaking abilities necessary to explain technical issues in a clear and compelling manner to various levels of technical and business audience
Proven analytical and problem-solving abilities
Preferred
Experience with operation/support of Microsoft FIM/MIM
Experience with operation/support of Entra ID Connect, AD Cloud Sync
Experience with operation/support of Exchange or M365
Experience with operation/support of Microsoft Entra ID
Company
Kocho
Kocho is a company that specialises in identity management, enterprise mobility, and cyber security solutions.
Founded in 2022
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-03-05Acquired
Company data provided by crunchbase