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OSC Edge · 3 months ago

Senior VoIP Engineer

Quantico , VA

Full-time

Onsite

Senior Level

5+ years exp

OSC Edge is a dedicated IT Service Provider supporting various federal departments and large corporate entities. The Senior VoIP Engineer will manage Cisco Unified Communication Manager clusters and ensure performance and security of voice and video resources across multiple locations.

Cloud ComputingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Performs testing, provision, operations and emergency responses for voice network operations

Designs, configures, and installs VoIP hardware/software replacements and upgrades

Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)

Identifies and diagnoses problems and factors affecting voice services

Provides day-to-day subject matter expert support for RKB tenant agencies

Troubleshoots voice related issues and outages, which may occur during non-core hours

Works with vendors in support of the ITCSU

Performs preventative maintenance services on all devices within the VoIP area of responsibility

Maintains a current understanding of emerging technologies and trends in voice and video services

Performs other tasks as required by OSC and the Government contracting office

Qualification

Cisco Unified Communications ManagerCisco Certified Network ProfessionalCisco UnitySIPDoD 8570 certificationIPv4 routingSoft skills

Required

Must have and maintain a Secret personnel clearance and must be eligible for a TS/SCI

High School diploma or equivalent

Five (5) or more years of experience designing, building, and/or maintaining communications systems with minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newer

Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam

Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder

Knowledge of Cisco UCCX

Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider

Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices

Must be DoD 8570 certified at the IAT-II / IAM-II level. Please refer to the website: https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/