ServiceMaster RRH · 1 month ago
Commercial Sales Account Representative
Valley Stream, NY 11580
Full-time
Onsite
Mid, Senior Level
$65K/yr - $105K/yr
5+ years expServiceMaster RRH is a company focused on providing essential services through empowered people and world-class customer service. They are seeking a Commercial Sales Account Representative responsible for developing and managing relationships with commercial and government clients, leading business development efforts, and securing contracts. The role emphasizes relationship-building, strategic account management, and reporting on key metrics.
Consumer Services
Responsibilities
Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals
Manage the full bid lifecycle—from opportunity qualification through proposal submission and follow-up
Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyers
Maintain and expand relationships with major commercial clients to drive recurring revenue
Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities
Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts
Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goals
Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance
Document and track all outreach, bids, and relationship activities within CRM systems
Maintain a forecast for revenue growth tied to long-term commercial contracts
Attend industry events, pre-bid meetings, conferences, and networking events to represent the company
Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelines
Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly
Support collections processes for non-residential clients when needed
Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
Prospects and develops new sales leads in assigned verticals
Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
Prepares documents for job file reviews with current and prospective clients
Documents and reports on key referral-source relationships weekly and monthly
Participates in collections efforts with non-residential customers when necessary
Resolves issues with customers
Qualification
Required
5+ years of commercial or government sales experience, with a proven track record securing large contracts
Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations
Excellent verbal and written communication skills, including proposal writing and client presentations
Strong relationship-building skills and the ability to earn trust with decision-makers
Highly motivated, organized, and accountable with consistent reporting habits
Proficient using CRM systems, digital sales tools, and online bid portals
Valid driver's license and satisfactory driving record
Willingness to travel locally/regionally for meetings, events, and pre-bid conferences
Availability for occasional business events outside normal work hours
Preferred
Experience in disaster restoration, construction, facility services, or related industries highly preferred
IICRC certifications a plus, but not required
Bachelor's degree preferred; equivalent experience accepted
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Company
ServiceMaster RRH
We are a full-service, restoration company specializing in water, mold, and fire damage.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase