ASM Global · 1 month ago
Director of Facility Operations ONT Field and Ontario Convention Center
ASM Global is a premier partner to the world's greatest live events and venues. The Director of Facility Operations will provide operational leadership and oversight for the Ontario Convention Center and ONT Field, ensuring seamless facility operations, maintenance, event readiness, safety, and compliance across both venues.
Entertainment
Responsibilities
Manages Managers and Supervisors across the following functional areas:
Directs and supervises all operational aspects of both facilities, including maintenance, engineering, housekeeping, grounds and compliance with Cal/OSHA, Life Safety, ADA, and fire codes in coordination with the Director of Security
Oversees maintenance and proper functioning of electrical, mechanical, HVAC, environmental
Manages vendor and contractor relationships, service agreements, and RFP/bid processes
Maintains accurate preventive maintenance schedules and work-order systems for both facilities
Coordinates operational activities to ensure seamless facility readiness for events, conventions, trade shows, baseball games, special events, and concerts
Assists with annual operating budgets and recommends capital projects, long-range improvements, and asset replacement plans
Authorizes purchase of equipment and supplies within established budget guidelines
Ensures all safety policies, risk-management procedures, emergency plans, and compliance programs are followed and properly documented in coordination with the Director of Security
Conducts regular staff meetings, communicates policy updates, and ensures operational alignment across venues
Prepares required reports and maintains yearly inventory of all equipment
Serves as Manager-on-Duty (MOD) as needed
Performs additional duties as assigned by the General Manager
Oversees daily stadium operations including: playing field, dugouts, bullpens, clubhouses, concourse, seating, suites, press box, scoreboards/LED systems, and broadcast infrastructure
Works closely with the stadium GM and Team (DBH) to ensure stadium readiness for all baseball games, practices, events, and activations
Ensures compliance with MiLB facility standards, MLB Player Development guidelines, and stadium best practices
Manages key stadium vendors including: BrightView (turf & field maintenance), FIT (IT infrastructure), HVAC/lighting contractors, providers, Turf/star equipment suppliers (Toro, Terraplas, etc.)
Oversees maintenance and operation of stadium systems including: Sports lighting & lighting control systems, Stadium Wi-Fi & network infrastructure, CCTV, access control, and systems, LED video board, ribbon boards, audio, and broadcast systems
Directs the preparation and maintenance of the natural grass playing field including mowing, edging, watering, clay and mound/plate management, moisture and irrigation control, and drainage systems
Oversees stadium FF&E and field-specific equipment: tarps, netting, protective screens, bullpen mounds, bases, field protection systems, batting cages, and other game-day assets
Leads operational planning for stadium events including staffing, cleaning, waste management, and guest experience measures
Maintains clear communication channels with the team to ensure proper alignment of venue-controlled vs. team-controlled operational responsibilities
Develops and implements stadium-specific emergency and incident-response procedures including severe weather readiness and field-safety protocols
Ensures safe storage, handling, and usage of all field equipment, field access protocols, and foul-ball safety measures
Qualification
Required
High School Diploma
Minimum six (6) years management level experience in operations for large public assembly venues, hotels, stadiums, arenas, or similar facilities
Valid California Driver's License
Preferred
Bachelor's Degree in Facility Management, Engineering, or related field
Experience managing operations for large public assembly, sports venues, stadiums, ballparks, or outdoor event facilities
Knowledge of sports turf management, irrigation controls, moisture management, and field preparation standards
Familiarity with MiLB/MLB facility guidelines and broadcast requirements
Understanding of stadium audio/visual systems, LED boards, bowl sound, and game-day technology
Benefits
Medical, dental, vision, life and disability insurance
Paid vacation
401k plan
Company
ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences.
Funding
Current Stage
Late StageLeadership Team
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