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Boys & Girls Clubs of Hartford · 1 month ago

Membership & Data Specialist

Hartford,CT,US

Full-time

Onsite

New Grad, Entry Level

Boys & Girls Clubs of Hartford is dedicated to supporting youth development and community engagement. The Membership & Data Specialist role involves managing membership data, coordinating outreach activities, and ensuring member satisfaction while maintaining a welcoming environment.

Non-profit Organization Management

Responsibilities

Assists with all aspects of data/information entry, tracking membership statistics; coordinating membership process, and responding to member requests

Assists with membership benefits programs, membership satisfaction and supports information related to membership, member related services and potential new members

Awareness of our membership database in support of our three core focus areas of the Boys & Girls Clubs of Hartford; (a) academic success, (b) healthy lifestyles and (c) good character & citizenship

Contributes to the accurate and timely maintenance of a web-based member database

Collects, reviews and accurately inputs membership applications and other related documents

Provides demographic reports of membership data on a regular and consistent basis

Timely and accurately processes ClubHub data entry for all members

Monitors the front desk equipment, supplies and various program needs

Brings inventory and supply issues to the attention of management

Conducts community outreach activities, encourages parent/guardian engagement, promotes and recruits youth for programs (i.e. family plus)

Schedules tours and orientations for new members, parents, volunteers and visitors

May assist or provide program services and cooperative learning activities for youth that are both recreational and educational

Ensures the safety of members, demonstrates positive values, and ethical behavior during service and program delivery

Displays a high level of enthusiasm, commitment and professionalism towards Club members, parents and activities

Monitors attendance, pick-ups and drop offs of children according to safety and security protocols and parental or guardian authorizations

Will have oversight of individuals, groups of youth, visitors and people entering and exiting the building

Qualification

Data entry skillsCustomer service skillsCultural competencyComputer proficiencyBilingual in EnglishSpanishExperience working with youthPatienceWillingness to learnCommunication skillsFlexibility