NEOGOV · 1 month ago
Benefits Specialist / HR Generalist
City Hall 201 Delafield St Waukesha, WI
Full-time
Onsite
Mid Level
$68K/yr - $82K/yr
4+ years expNEOGOV is an employer focused on human resource services, and they are seeking a Benefits Specialist / HR Generalist. This role is essential in managing benefits administration, coordinating performance evaluations, and facilitating employee onboarding processes.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Administer benefits for employees and retirees to ensure proper and efficient execution in accordance with policy and contractual agreements
Coordinate open enrollment periods and communicate benefits information to employees; coordinate annual Health Risk Assessment events; send out plan documents and facilitate the enrollment processes
Collaborate with benefits providers to ensure accurate and timely processing of benefits
Plan, organize, and execute benefits fairs; partner with benefit providers to ensure detailed and up-to-date information is shared with employees
Assist in coordinating the performance review process, including setting timelines and communicating expectations
Manage performance appraisal software including review of supervisor feedback ensuring consistency and fairness, tracking of performance review completion, training and related functions
Conduct audits of performance review documentation to ensure completeness, consistency, and adherence to performance management guidelines; compile and analyze performance data to identify trends and areas for improvement
Collaborate with City Administrator, HR Director and Finance to develop and maintain merit increase workbooks; outline compensation adjustments based on performance evaluations and budget considerations
Ensure timely and accurate distribution of merit increase workbooks to department heads and guide them through the process
Manage all employee and retiree files complete with tax and benefit elections, resumes and applications, disciplinary actions, and other HR related documents
Process and schedule random drug and alcohol testing
Develop and enhance orientation processes; create new hire packets; conduct comprehensive onboarding sessions for newly hired employees to provide an understanding of the organization, policies, and culture. Ensure completion of required paperwork and benefits enrollment if applicable
Maintain and update HRIS (Human Resources Information System) databases with accurate employee information, ensuring data integrity and confidentiality
Generate regular and ad-hoc HR reports, including headcount, turnover, compensation analysis, and diversity metrics, to support decision-making and compliance
Process monthly HR invoices and bills in Munis system
Assist in the development and implementation of human resources goals, policies, and programs
Maintain knowledge of trends, regulatory changes, and new technologies in human resources, talent management, federal, state, and local employment laws and regulations, and recommended best practices
Serve as backup for worker’s compensation injury reporting and recordkeeping; also act as backup for recruitment, including posting vacancies, application review, background checks, and other recruitment activities
Develop and recommend continuous improvement of HR processes, procedures or programs to deliver innovative solutions to meet the need of City employees
Compose professional memos, reports and letters for purposes of city-wide employee communications
Perform general office support functions; update HR website; manage HR email and main HR line; process mail; order office supplies
Respond to questions, complaints, and requests for information by telephone or in person
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree in Human Resource Management, Business Administration, Public Administration, or a related field
At least 4 years of progressively responsible experience in the development and delivery of human resources services including benefits administration
Knowledge of Employee Benefits Administration
Knowledge of HR procedures and policies
Knowledge of General employment law and HR best practices
Knowledge of Recruitment
Knowledge of General office procedures and the use of standard office equipment
Knowledge of Performance Management
Advanced knowledge of MS Office and HRIS systems
Ability to maintain confidential and sensitive information
Ability to work independently with minimal supervision
Ability to learn new technical systems
Ability to train individuals on relevant human resources related topics
Ability to assist in performance management and employee oversight
Ability to establish and maintain strong relationships with employees, leaders, vendors and general public
Ability to communicate effectively
Ability to work remotely as needed
Skill in interpersonal communications at all levels of an organization
Skill in ethics and cultural awareness
Skill in training and presentations
Skill in attention to detail
Skill in onboarding new employees
Skill in resourcefulness and problem-solving
Benefits
Health
Dental
Life
Vision
Pension
Flexible Benefit Plan
AFLAC
Short Term Disability
Long Term Disability
Deferred Compensation - 457(b) Plan
Public Service Loan Forgiveness (PSLF) - City of Waukesha employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase