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Rockwell Automation · 2 weeks ago

Global Channel Services Program Manager

Milwaukee, WI

Full-time

Hybrid

Senior Level

$100K/yr - $150K/yr

5+ years exp

Rockwell Automation is a global technology leader focused on enhancing productivity, sustainability, and agility for manufacturers. The Channel Services Program Manager will lead the strategy and execution of the Distributor Delivery roadmap, collaborating with various teams to design and implement service solutions that strengthen the distribution channel.

HardwareIndustrial AutomationSales AutomationSoftware

No H1B

Responsibilities

Develop and implement a global framework for partner delivery and partner focus on Services by collaborating with Portfolio leadership and regional sales and delivery teams

Partner with Portfolio and regional leadership to define and execute strategies that enable consistent partner delivery across regions

Drive alignment between global Services objectives and regional execution plans to ensure scalability and effectiveness

Build enablement programs for Customer Success and partner organizations to strengthen service delivery capabilities

Support implementation of partner-focused services sales enablement and growth plans

Collaborate with Regional Business Leads and Portfolio teams to deliver enablement and execution through the channel

Lead initiatives to grow Lifecycle Services globally, including transactional services (Remanufacture, Exchange, Repair, Field Services, Training) and ARR offerings (ISA, PMA, TC, etc.)

Collaborate with Sales Enablement, Marketing, Sales Operations, Customer Care, Services Delivery, and Customer Success to accelerate partner-driven growth

Enable regions and partners to execute commercial programs and deliver above-plan growth

Support and drive implementation of major LifecycleIQ Services initiatives globally