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Chamberlain Advisors · 20 hours ago

Front Desk Office Assistant

Milwaukee, WI

Full-time

Onsite

Entry Level

$45K/yr - $48K/yr

1+ years exp

Chamberlain Advisors is staffing for a Front Desk Office Assistant for a nationally recognized design-build firm specializing in financial institutions. The role involves managing front desk operations, providing exceptional customer service, and supporting administrative tasks to ensure efficient office operations.

Staffing & Recruiting

Responsibilities

Serve as the primary point of contact for all visitors, clients, vendors, and guests

Manage a secured entry system by buzzing in visitors and ensuring proper sign-in procedures

Maintain a polished, professional, and welcoming lobby environment

Answer and direct calls using a busy multi-line phone system while greeting walk-ins

Provide exceptional customer service and ensure all visitors feel supported

Assist with internal communication efforts, including monthly newsletters and bathroom bulletin updates

Support meeting and event logistics including scheduling, catering coordination, room setup, and materials preparation

Assist with staff travel arrangements, expense tracking, and general administrative tasks for the Executive Assistant and admin team

Maintain accurate directories, calendars, and administrative records

Support new hire onboarding by preparing workspace setups and welcome materials

Manage incoming/outgoing mail, packages, and deliveries; operate postage machine and shipping tools

Oversee USPS and FedEx shipments, labeling, postage, and pickup scheduling

Restock and organize office, kitchen, and event supplies, track inventory and place orders with approved vendors

Ensure cleanliness and functionality of shared spaces, including light kitchen upkeep and supply stocking

Handle packages, break down boxes, and assist with light lifting as needed

Keep common areas organized and ensure equipment and coffee stations remain operational

Work closely with the Admin Team to coordinate daily needs and ensure front desk coverage

Communicate effectively across departments and support special projects as assigned

Provide reliable, consistent presence at the front desk and coordinate backup as needed

Qualification

Multi-line phone systemsMicrosoft Office SuiteCustomer serviceOrganizationMultitaskingVerbal communicationWritten communicationAttention to detailProfessionalismEvent coordinationCanvaAdobeConcur familiarityReliability