Movement Mortgage ยท 1 month ago
Personal Lines Account Manager /Customer Service Rep- Movement Insurance
Fort Mill, South Carolina
Full-time
Onsite
Entry Level
$40K/yr - $55K/yr
1+ years expMovement Mortgage is a dynamic insurance company that values passion and excellence in its workforce. The Personal Lines Account Manager will be responsible for managing client relationships, advocating for clients to renew and expand their insurance portfolios, and ensuring an excellent client experience.
FinanceFinancial ServicesMortgageReal Estate
Responsibilities
Develop and maintain strong, trusted relationships with key client contacts
Serve as primary client contact for assigned accounts while utilizing a variety of communication channels
Provide product knowledge and insurance expertise for assigned personal lines book of business
Advocate for clients to renew and expand their portfolio while obtaining best coverage and pricing
Proactively manage client escalations to achieve resolution as quickly as possible
Escalate complex client issues to department leadership with actionable recommendations for solutions
Develop and manage relationships with various cross-functional stakeholders including sales agents and loan officers
Maintain accurate internal processing and documentation of assigned accounts within operating systems
Qualification
Required
A true passion for people, problem solving and the customer experience
A team player who is highly ADAPTABLE and COACHABLE and always striving for personal and professional growth
Demonstrated knowledge of insurance concepts and principles
Enjoy educating customers on coverages and gaps in their insurance policies
Excellent organization skills
Good listening skills with the ability to see situations from the perspective of others
Ability to solicit, receive and implement feedback with the goal of relentless improvement
1+ years of professional account management or client success experience
Experience in insurance with an active P&C license (or willingness to obtain one in first 30 days)
Preferred
Bachelor's Degree preferred or equivalent work experience
Benefits
Medical
Dental
Vision
Life
Disability
Critical Care
Hospitalization
HSA
FSA
DCFSA
QTE
401(k)
Roth
Paid Time Off: 16 days front loaded. Prorated based on the start date month
11.5 paid holidays per year
Employee assistance program
Excellent career growth opportunity
Fun, team-focused working environment
Employee driven community outreach program
Company
Movement Mortgage
Movement Mortgage is a financial service provider company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Casey Crawford
Co-Founder & CEO
Lyra Waggoner
Chief Operating Officer
Recent News
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