Quantori · 2 months ago
UNIX/Linux Support Engineer (Onsite) L2/L3
NJ, US
Full-time
Onsite
Mid, Senior Level
3+ years expQuantori is seeking an on-site L2/L3 UNIX/Linux Support Engineer to provide operational support for their UNIX/Linux infrastructure. The role involves incident management, patching, monitoring, automation, and cluster administration for a large server environment.
Health CareInformation TechnologyLife SciencePharmaceuticalSoftware
Responsibilities
Monitor infrastructure alerts and tickets through ServiceNow and TrueSight
Diagnose and resolve filesystem, CPU, memory, and agent issues across Linux and Unix platforms
Restart services and daemons, clean up logs or disk space, manage processes, and apply configuration corrections
Perform standard operational changes, including agent reinstalls, disk extensions, and configuration updates
Support VMware ESX hosts (Dell/Cisco UCS), perform VM health checks, validate resource and datastore usage
Monitor and troubleshoot GPFS (IBM Spectrum Scale) and LSF workload schedulers
Provide basic OpenShift and RStudio support for system availability
Execute and enhance Ansible Tower and Red Hat Satellite workflows for patching and configuration management
Maintain and improve Puppet modules and shell scripts for operational efficiency
Ensure alerts are validated; tickets are updated and resolved in accordance with SLAs
Perform hardware interventions, including disk replacements, NIC reseating, and console access
Coordinate hardware replacements with Dell, IBM, Cisco, and HP vendors
Validate data center connectivity, participate in DR testing, and ensure accurate asset documentation
Participate in the on-call rotation approximately once per month, providing after-hours support for critical production incidents
Serve as an escalation point for critical system alerts during off-hours to ensure service continuity
Coordinate with data center or vendor teams for emergency actions when needed
Qualification
Required
3–6 years of experience in enterprise Linux/Unix administration and support
Strong experience in administering RHEL 6–9 and Ubuntu 20/22/24, with working knowledge of legacy AIX, HP-UX, and Solaris systems
Confident in managing Dell PowerEdge, IBM Frame, and Cisco UCS hardware, including iDRAC/iLO operations and rack-level maintenance
Hands-on experience with VMware ESX (console operations, vMotion, datastore validation)
Familiarity with clustered storage environments such as GPFS (Spectrum Scale) and workload scheduling with IBM LSF
Automation experience with Ansible Tower, Red Hat Satellite, Puppet, and shell scripting
Practical experience with ServiceNow for incident/change management and TrueSight/PATROL for monitoring
A good understanding of networking fundamentals, such as VLANs, bonding, and interface validation
Red Hat Certified System Administrator (RHCSA) or equivalent certification
ITIL v4 Foundation certification
Strong analytical, documentation, and communication skills
Eligibility for compliance-based background checks (PHI exposure)
Availability for working from 9 AM – 5 PM EST (On-site)
Benefits
Competitive compensation
Remote or office work
Flexible working hours
Healthcare benefits: medical insurance and paid sick leave
Continuous education, mentoring, and professional development programs
A team with an excellent tech expertise
Certifications paid by the company
Company
Quantori
Quantori is a software company that renders its digital IT and data science expertise services for Life Sciences and Healthcare research.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
Flint Capital
2022-07-12Seed· $15M
Leadership Team
Richard Golob
Chief Executive Officer
Sean Murphy
Senior Vice President, Client Services
Recent News
2023-12-24
Company data provided by crunchbase