Princess Cruises · 1 month ago
Intern-Communication and Documentation
Fort Lauderdale, FL, United States
Internship
Hybrid
InternPrincess Cruises, one of the world’s most recognized premium travel brands, offers guests unforgettable MedallionClass experiences across hundreds of global destinations. They are seeking an Intern, Communications & Documentation to support the Hotel Operations shoreside team in ensuring accurate documentation, effective communication, and organized data management across the cruise line’s shipboard hotel departments.
Adventure TravelLeisureTourismTravelTravel Agency
Responsibilities
Assist in updating, editing, and maintaining hotel operations manuals, standard operating procedures (SOPs), and training materials
Upload, track, and organize operational documents within the company’s content management systems (e.g., SharePoint, Ocean Systems, or internal portals)
Support the creation and formatting of presentations, reports, and communications for shipboard management teams
Help ensure all hotel operations content aligns with company standards and current policies
Input and maintain data related to shipboard performance metrics, audits, guest service reports, and venue point of interest changes
Verify and clean existing data for accuracy and consistency across systems
Assist with compiling operational reports and summaries for departmental review and validation
Support database management for hotel digital experiences, onboard services, and other administrative areas
Draft and distribute internal communications, updates, and bulletins to shipboard and shoreside hotel management teams
Assist in coordinating the flow of information between shipboard operations and shoreside support functions (e.g., HR, Training, Supply Chain)
Support the planning, scheduling, and documentation of hotel operations meetings, workshops, and cross-departmental initiatives
Monitor communication channels and SharePoints to ensure timely response and issue escalation when needed
Perform other duties as assigned
Qualification
Required
Currently pursuing or recently completed a degree in Hospitality Management, Digital Systems/Software, Business Administration, or related field
Strong written and verbal communication skills with exceptional attention to detail
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint, Excel databases, or CMS tools is a plus
Organized, self-motivated, and able to manage multiple projects in a fast-paced environment
Interest in cruise line operations, hotel management, and guest service excellence
Ability to work collaboratively with both shipboard and shoreside teams
Benefits
10-week paid Summer Internship Program
Access to learning resources, mentorship, and skill-building opportunities
Connect with industry professionals and peers across departments
Gain insight into operations and innovation within a global brand
Opportunities to showcase your work and celebrate achievements
Learn about potential career paths and future opportunities within the organization
Company
Princess Cruises
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company.
Founded in 1965
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carmen Corvos-Roig
Senior Vice President of Sales
Gustavo Antorcha
President
Recent News
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