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Geisinger · 1 month ago

Care Management Assistant - CWD Program

Wilkes-Barre, PA

Full-time

Onsite

Entry Level

1+ years exp

Geisinger is introducing the Care Without Delay program aimed at improving patient care and management. The Care Management Assistant will provide essential support in patient navigation and ensure effective communication between patients and healthcare resources.

Health CareHospitalMedical

Responsibilities

Responsible for providing secretarial support for the department

Plays a key role in obtaining information about patients with medical and social needs and ensuring information is sent to discharge vendors

Acts as a resource to assist patients in navigating the health care system

Serves to facilitate linkage to community resources that will enable the patient to obtain optimal health outcomes and transition safely to the next level of care

Screens for patients who are new admissions and who are identified using specified criteria

Completes the Care Management 55 Flow Document and Survey within scope: reviews the Electronic Medical Record, identifies admission diagnosis, identifies managing providers, validates insurance coverage and patient demographic information, and reviews the Care Team to determine if enrolled in outpatient Case Management

Releases Electronic Medical Record and coordinates services

Provides resource education, identifies gaps in care and social determinants, facilitates self-management, schedules appointments and identifies potential discharge needs

Hands off communication to appropriate staff to address any unresolved issues and coordinate needed community services

Coordinates outpatient dialysis services: releases Electronic Medical Record, arranges community transportation, schedules treatment days and times

Delivers Important Message from Medicare notice and Medicare Outpatient Observation Notice (MOON); completes appropriate documentation

Interacts with patients, family members, healthcare professionals, payers and community agencies in this effort

Aids in facilitating a patient’s discharge plan of care

Qualification

Care ManagementElectronic Medical RecordPatient NavigationResource EducationCommunication Skills

Required

High School Diploma

1 year of related work experience

Benefits

Full benefits (health, dental and vision) starting on day one

Three medical plan choices, including an expanded network for out-of-area employees and dependents

Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution

Company-paid life insurance, short-term disability, and long-term disability coverage

401(k) plan that includes automatic Geisinger contributions

Generous paid time off (PTO) plan that allows you to accrue time quickly

Up to $5,000 in tuition reimbursement per calendar year

MyHealth Rewards wellness program to improve your health while earning a financial incentive

Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more

Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Company

Geisinger

Glassdoor3.5

Geisinger is a health and wellness organization that offers orthopaedic, weight-management, and heart care services. It is a sub-organization of Risant Health.

Founded in 1915

Danville, Pennsylvania, USA

10001+ employees