Palm Beach Atlantic University · 7 hours ago
Welcome Center Coordinator
West Palm Beach, FL
Full-time
Onsite
Entry Level
1+ years expPalm Beach Atlantic University is seeking a Welcome Center Coordinator who will serve as the first point of contact for prospective students and their families. This role involves providing administrative support to the Admissions department and enhancing the overall visitor experience on campus.
Higher Education
Responsibilities
Greets and welcomes prospective students and their families as they visit campus
Assists visitors in achieving their objectives for the visit, offering guidance and support as needed
Answers incoming calls to the Admissions and Campus Visits offices, directing inquiries to the appropriate departments or individuals
Receives enrollment deposits and various documents from visitors
Shares distinctives of various curricular and co-curricular PBA programs with guests
Assist Campus Tour guides by ensuring they are well-prepared and equipped with accurate information for their tours
Returns missed calls and voice mail messages daily and in a timely manner
Receives transcripts, inquiry cards from counselors, etc., and delivers them to the Data Office
Enters inquiry information into the CRM for tracking purposes
Performs clerical tasks, such as preparing correspondence, filing, emails, faxing, copying, and entering data
Provides exceptional customer service to guests in person and over the phone
Assists in training student workers
Prints materials for Campus Visits Coordinator
Maintains the Admissions lobby and front of house main lobby, keeping them neat, organized, and free of clutter
Other duties as assigned
Qualification
Required
High school degree required
1+ years of customer service experience, required
Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times
Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic
Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey
Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye
Confidentiality – Maintains the necessary confidentiality and discretion required for the position
Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences
Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable
Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally
Ability to work non-routine hours during certain times of the year
Ability to sit for prolonged periods of time
Company
Palm Beach Atlantic University
Palm Beach Atlantic University is a school in West Palm Beach.
501-1000 employees
H1B Sponsorship
Palm Beach Atlantic University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (4)
2022 (2)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Stacie A. Bowie Graham, DBA, CPA
Vice President for Finance/CFO
Scott Barnes
Vice President of Information Technology Services / CIO at Palm Beach Atlantic University
Recent News
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