Counselor: II-Financial-M jobs in United States
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Thomas Jefferson University · 1 month ago

Counselor: II-Financial-M

positionMontgomery County, PA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Thomas Jefferson University is a nationally ranked institution committed to reimagining health care and higher education. The Financial Counselor role involves working closely with various departments to verify insurance benefits, document authorizations, and resolve pending accounts, ensuring quality service to patients and their families.

Continuing EducationE-LearningEdTechEducationHigher EducationMedicalNon ProfitSTEM EducationTrainingUniversities

Responsibilities

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. (Do not delete, move or over-write this statement)
Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information
Explains necessary forms and obtains signatures from patient/guarantor
Maintains departmental logs for statistical reporting
Works departmental reports as assigned
Consistently meets Quality Assurance standards set by Patient Financial Services department
Screens patient/guarantor for federal, state, county or other assistance programs and completes necessary forms and applications per facility guidelines
Follows Patient Financial Services self-pay policies including self-pay fee schedules, completion of Medical Assistance and Charity Care Application, explanation of payment options and collections of monies due
Identifies customer service issues and resolves or initiates necessary follow-up
Explains insurance benefits and collects current and outstanding co-pays, deductibles and self-pay portions due or establishes payment arrangements for these balances as appropriate

Qualification

Hospital business office experienceICD9 coding knowledgeMedical terminologyMicrosoft WordMicrosoft ExcelCustomer service skillsWell organizedWork with payorsSelf-motivated

Required

High School diploma or equivalent
Two (2) years' experience in a financial, business office, or customer service environment required
One year hospital business office experience required
Demonstrated computer skills (including Microsoft Word and Excel)
Working Knowledge of ICD9 coding and medical terminology
Able to work with minimal supervision
Well organized, self motivated individual with a positive attitude
Excellent customer service skills
Ability to work effectively with all payor and hospital personnel

Benefits

Medical (including prescription)
Supplemental insurance
Dental
Vision
Life and AD&D insurance
Short- and long-term disability
Flexible spending accounts
Retirement plans
Tuition assistance
Voluntary benefits

Company

Thomas Jefferson University

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Thomas Jefferson University is a university and healthcare system that offers academic programs in business, healthcare, and engineering.
dateFounded in 1824
location
Philadelphia, Pennsylvania, USA
people-size10001+ employees
web-link
http://www.jefferson.edu/

Funding

Current Stage
Late Stage
Total Funding
$0.46M
Key Investors
Foundation for Opioid Response EffortsAARPKnow Diabetes by Heart
2025-07-30Grant· $0.46M
2022-06-29Grant
2021-04-01Grant

Leadership Team

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Bruce Meyer
Senior Executive VP, Thomas Jefferson University and Chief Physician Executive
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Recent News

Business Wire
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2025-12-10
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2025-12-08
Business Wire
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2025-11-04
Company data provided by crunchbase