DoorDash · 1 month ago
Supervisor, MXO Premium Onboarding Partner
DoorDash is a technology and logistics company focused on empowering local economies. The Team Supervisor within Merchant Experience Operations will lead and motivate their team, drive performance, and enhance operational processes to ensure a seamless onboarding experience for merchants.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth
Drive change management initiatives to ensure smooth transitions downstream and within your team
Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach
Lead efforts to improve and scale daily operations, making operations more efficient and effective
Oversee and run pilot projects within your team to test and implement new strategies
Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals
Play an instrumental role in shaping and executing team strategies that align with organizational objectives
Provide input and contribute to the development of team strategies to drive success
Participate in and support organization-wide initiatives aimed at achieving overarching goals
Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization
Qualification
Required
A minimum of 3 years of people management or supervisor experience, demonstrating effective leadership
Over 5 years of experience in operations, customer service, or other relevant fields
Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets
Experience with SQL or similar query languages to search internal databases
Proven track record of supporting teams in setting and achieving targets
Prior experience supporting direct reports with career growth and performance
Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Comprehensive benefits and perks
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Recent News
Business – Latest Financial & Stock Market News | New York Post
2026-01-16
Crain's New York Business
2026-01-16
2026-01-16
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