Supervisor, MXO Premium Onboarding Partner jobs in United States
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DoorDash · 1 month ago

Supervisor, MXO Premium Onboarding Partner

DoorDash is a technology and logistics company focused on empowering local economies. The Team Supervisor within Merchant Experience Operations will lead and motivate their team, drive performance, and enhance operational processes to ensure a seamless onboarding experience for merchants.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
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H1B Sponsor Likelynote

Responsibilities

Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth
Drive change management initiatives to ensure smooth transitions downstream and within your team
Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach
Lead efforts to improve and scale daily operations, making operations more efficient and effective
Oversee and run pilot projects within your team to test and implement new strategies
Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals
Play an instrumental role in shaping and executing team strategies that align with organizational objectives
Provide input and contribute to the development of team strategies to drive success
Participate in and support organization-wide initiatives aimed at achieving overarching goals
Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization

Qualification

People managementOperations experienceGoogle Suite proficiencySQL proficiencySalesforce proficiencyData analyticsLeadershipTeam collaborationProblem solvingDetail-orientedOrganizational skills

Required

A minimum of 3 years of people management or supervisor experience, demonstrating effective leadership
Over 5 years of experience in operations, customer service, or other relevant fields
Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets
Experience with SQL or similar query languages to search internal databases
Proven track record of supporting teams in setting and achieving targets
Prior experience supporting direct reports with career growth and performance
Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics

Benefits

Premium healthcare
Wellness expense reimbursement
Paid parental leave
Comprehensive benefits and perks

Company

DoorDash

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DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.

H1B Sponsorship

DoorDash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M

Leadership Team

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Tony Xu
CEO and Co-founder
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Stanley Tang
Co-Founder / Chief Product Officer
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Company data provided by crunchbase