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Tungsten Automation · 1 day ago

Account Manager - Payments

United States

Full-time

Remote

Senior Level

$118K/yr - $158K/yr

7+ years exp

Tungsten Automation is a company that specializes in Intelligent Automation software for government agencies. They are seeking an Account Manager – Payments to lead strategic sales efforts for Tungsten Pay+ products, focusing on enterprise customers and driving revenue growth through relationship development and consultative selling.

Business Process Automation (BPA)ConsultingRobotic Process Automation (RPA)SoftwareTraining

Responsibilities

Manage and grow existing enterprise accounts for Tungsten Pay+ products by deepening relationships, identifying expansion opportunities, and ensuring continued customer success within a defined territory

Develop and execute account growth plans within a defined portfolio, aligning customer objectives with Tungsten Pay+ solutions to drive retention, expansion, and strategic value

Build strong relationships with C-suite decision-makers, particularly CFOs and finance executives

Collaborate with internal teams to tailor solutions that address customer pain points and deliver measurable ROI

Represent Tungsten Pay+ at industry events, conferences, and webinars as a product evangelist

Act as a strategic partner to customers, ensuring they achieve measurable outcomes with Tungsten Pay+ solutions by driving adoption, satisfaction, and long-term value realization

Maintain accurate pipeline and forecasting data in CRM systems

Stay current on industry trends, competitive offerings, and regulatory changes impacting the payments landscape

Qualification

Payments experienceAccount managementRelationship managementData-driven mindsetAI-enabled toolsResilienceAdaptabilityCommunication

Required

7–10 years of experience selling payments, finance, or banking-related products to enterprise clients

Proven experience managing strategic enterprise accounts, with a focus on driving customer success, identifying growth opportunities, and building long-term relationships with senior stakeholders

Deep understanding of payment automation, banking fee structures, and working capital strategies

Experience managing strategic accounts, including account planning, renewal strategies, and identifying upsell and cross-sell opportunities

Strong relationship management skills, with a proven ability to build trust and credibility with enterprise clients, especially within the C-suite

Adaptability and resilience, with the ability to manage multiple priorities and navigate change in a fast-paced SaaS environment

Data-driven mindset, with the ability to use analytics and reporting to inform account strategy and customer success initiatives

7–10 years managing customers in payments, finance, and/or banking-related products

Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

Skills in prompting AI systems and assessing output quality

Ability to leverage AI to ideate, develop, and scale to the needs of their department