The Hiller Companies · 9 hours ago
Fire Alarm Service Technician
Hickory, NC
Full-time
Onsite
New Grad, Entry LevelThe Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. The Fire Alarm Service Technician is responsible for the inspection, testing, maintenance, and repair of fire alarm systems in accordance with industry standards and regulations.
Consulting
Responsibilities
Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes and annunciators, to verify proper operation
Prepare detailed reports documenting inspection findings, test results and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards
Troubleshoot system malfunctions and perform repairs as needed, identifying and resolving issues with wiring, circuitry, devices and software
Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality
Conduct preventive maintenance activities, such as cleaning, calibration and battery replacement, to prolong the lifespan of fire alarm systems and prevent downtime
Document all service activities accurately and thoroughly, including inspection reports, work orders, parts usage and customer notes, using the ServiceTrade operations platform
Work closely with Deficiency Sellers to provide detailed inspection reports, material needs and other job-related notes, to prepare and deliver repair estimates in a timely manner, always ensuring customer satisfaction
Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions and provide recommendations for system upgrades or improvements
Work closely with Service Coordinator(s) to optimize work orders, material requisitions and job scheduling, focusing on efficiency, productivity and customer satisfaction
Maintain a clean and organized work environment, always adhering to safety guidelines, protocols and procedures
Qualification
Required
Passion for fire protection and safety
Experience in inspection, testing, maintenance and repair of fire alarm systems
Knowledge of industry standards and regulations
Ability to conduct routine inspections and testing of fire alarm components
Skill in preparing detailed reports documenting inspection findings and test results
Ability to troubleshoot system malfunctions and perform repairs
Prompt response to service calls and emergency requests
Conduct preventive maintenance activities
Accurate documentation of all service activities
Professional interaction with clients
Collaboration with Service Coordinator(s) for work orders and scheduling
Adherence to safety guidelines, protocols and procedures
Company
The Hiller Companies
The Hiller Companies is a facilities services company that provides mechanical and electrical engineering services.
Founded in 1919
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Littlejohn & Co
2026-01-15Acquired
2022-09-20Private Equity
Leadership Team
Santiago Perez
Chief Executive Officer
Recent News
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