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Jacam Catalyst · 1 month ago

Midstream Account Manager

Hobbs, NM

Full-time

Onsite

Mid Level

Jacam Catalyst is a company that provides custom solutions for the Midstream sector, and they are seeking a Midstream Account Manager. The role involves delivering technical advice, maintaining customer relationships, and ensuring high levels of customer service while managing chemical programs in the field.

Manufacturing

Responsibilities

Provide customers custom solutions with corrosion inhibitors, biocides, water treatments, cleaners, paraffin control, H2S scavengers, and various other specialty chemistries applicable to Midstream

Work in the field monitoring and maintaining the customers programs

Assist in maintaining existing business while cultivating new opportunities/relationships

Knowledge of midstream product lines, chemical applications, equipment and their effect on chemical programs

Provide sound technical advice and recommendations of products to customers based on their operational requirements

Routinely collect oilfield samples and analyze data to present to customers

Build and sustain relationships with both current and potential customers

Provide excellent customer service to our clients by troubleshooting and quickly resolving issues, maintaining

Provide excellent customer service to our clients by troubleshooting and quickly resolving issues, and keeping customers informed of performance

Always maintain the highest level of safety

Work well independently and in a team atmosphere

Qualification

Midstream product knowledgeTechnical adviceOilfield sample analysisCustomer serviceMicrosoft WordMicrosoft ExcelMicrosoft PowerPointPhysical abilitiesWork ethic

Required

High School Graduate or General Education Degree (GED)

A valid driver's license is required

Knowledge of midstream product lines, chemical applications, equipment and their effect on chemical programs

Provide sound technical advice and recommendations of products to customers based on their operational requirements

Routinely collect oilfield samples and analyze data to present to customers

Build and sustain relationships with both current and potential customers

Provide excellent customer service to our clients by troubleshooting and quickly resolving issues, maintaining

Provide excellent customer service to our clients by troubleshooting and quickly resolving issues, and keeping customers informed of performance

Always maintain the highest level of safety

Work well independently and in a team atmosphere

Computer Skills: Proficient in Microsoft Word, Excel, and PowerPoint. Ability to learn and manage GIS files and mapping programs

Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service

Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible

Physical Abilities: Lift and carry 50 pounds in various packaging. Tip and move 55-gallon drums, weighing up to 600 pounds, with the use of a drum dolly