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Meteor Education · 1 month ago

Project Manager - ATC Midwest

Michigan, United States

Full-time

Onsite

Mid Level

$65K/yr - $75K/yr

Meteor Education is dedicated to transforming learning experiences in schools by aligning pedagogy, space, and technology. The Project Manager owns the fulfillment of assigned projects, ensuring customer satisfaction and profit protection through effective management of the order process, project coordination, and communication with all stakeholders.

Continuing EducationEducation

Growth Opportunities

Responsibilities

Attends project meetings as required to establish overall project scope in concert with Solution Design Specialists and manage projects from purchase order through completion

Coordinates with Solution Design Specialist to develop work plans, schedule, and logistics based on overall project parameters, project schedule and scope, and customer's goals

Reviews project site, plans, and product specifications

Communicates proactively and effectively with customers and provides detailed project updates

Maintains detailed project documentation of key project decisions including customer requests and revisions

Provides timely communications throughout project to client, third parties, and the Solution Design Specialist

Manages accurate and detailed record keeping including receiving documentation, time sheets and contract adherence, sign-offs and approvals, and key decision records

Works collaboratively with Solution Design Specialist to deliver exceptional customer journey

Performs on-site leadership, strategic site visits, and attends walk-throughs as required

Keeps current with ERP database, all acknowledgments and estimated delivery dates, engaging in continuous follow-up, and expediting with freight suppliers and factories

Reviews open projects and Unbooked Sales Report on a weekly basis ensuring all forecasted dates are current

Ensures all proof of delivery documents and field paperwork are submitted in a timely manner

Performs project walk-through and is responsible for developing punch list with the third-party installer and punch list resolution

Confirms project completion

Manages all final project close-out requirements including contract requirements and client signoffs

Coordinates with billing and ensures timely submission of invoices

Qualification

Customer ServiceProject ManagementPMP CertificationCommunication SkillsCritical ThinkingMulti-taskingAttention to Detail

Required

College degree, or work experience equivalent is required

An MVR check is required. Must possess a valid driver's license and a reliable vehicle

Strong knowledge of all aspects of project management including account management, order management, installation, relocation, and project administration

Exceptional customer service skills and ability to effectively lead and manage third parties

Excellent written and communication skills

Proven ability to multi-task while managing timelines and deadlines

Ability to think critically, make quick decisions, and problem solve

Strong attention to detail