Armstrong Fluid Technology · 1 month ago
Field Service Engineer (Fire)
United States
Full-time
Remote
Mid LevelArmstrong Fluid Technology is a leader in fluid-flow technology with a global community of over 1400 colleagues. In this role, you will be responsible for installing, servicing, and improving fluid-flow products while ensuring exceptional customer service and compliance with safety standards.
ManufacturingMarketingWeb Design
Responsibilities
Install, commission, repair, overhaul, and service our products, ensuring work quality meets or exceeds agreed standards, while strictly following established procedures
Troubleshoot and resolve issues with DDC and PLC-based control systems within our product range
Provide concise and accurate reports on work performed on-site, completing all associated job paperwork accurately and on time
Stay up-to-date on the company’s product range, enabling you to promote and offer alternative equipment or services to customers, and identify opportunities for additional services during on-site visits
Deliver exceptional customer service, addressing individual customer requirements and providing proactive, efficient, and effective solutions
Identify opportunities for improvements in products, services or operational practices
Support the company by producing detailed internal reports on product failures and collaborate with the technical team to conduct on-site evaluations
Actively engage in developing your technical knowledge and skills, participating in both on-the-job and off-the-job training opportunities
Adhere to safe working practices in line with current Health and Safety legislation
Comply with all ISO 9001 and ISO 14001 requirements
Proactively communicate and collaborate with team members and other departments to ensure customer service standards and business objectives are met
Foster a collaborative team environment, maintaining strong relationships across company departments to ensure the effective delivery of services and achievement of business goals
Qualification
Required
Substantial work experience in mechanical and/or electrical engineering
GCSE qualifications (A-C) and/or A Levels or an Apprenticeship qualification/HNC
A current and valid CSCS card or industry-recognized equivalent
Solid knowledge of fire and HVAC products
A valid clean driving license is essential
Exceptional customer service and communication skills
Ability to complete reports and paperwork accurately and legibly
Capacity to work independently and with minimal supervision in the field
High levels of self-motivation, with a commitment to delivering quality and efficiency
A proactive and flexible approach
Proficiency with Microsoft Office and basic PC applications
Solid understanding of engineering principles and technical processes, particularly within relevant industries such as manufacturing, construction, or mechanical services
Strong interpersonal skills and the ability to work in a team, managing relationships with key stakeholders including customers
Excellent communication skills with the ability to engage authentically in all situations
Proven organisational and multitasking abilities
Ability to simplify complex issues, conduct root cause analysis and offer clear, actionable solutions
Knowledge of fire safety regulations and compliance standards
Detail-oriented, proactive and able to perform well under pressure
Preferred
18th Edition would be advantageous
Benefits
Competitive Salary plus benefits
Company
Armstrong Fluid Technology
Armstrong Fluid Technology is a designing, manufacturing, and marketing of fluid flow.
Founded in 1934
1001-5000 employees
H1B Sponsorship
Armstrong Fluid Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (1)
Funding
Current Stage
Late StageRecent News
2025-09-10
Company data provided by crunchbase