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Chase · 1 month ago

Senior Associate-Cognitive AI Engineer

575 Washington Blvd, Jersey City, NJ, 07310, US

Full-time

Onsite

Senior Level

$128K/yr - $195K/yr

Chase is seeking a Senior Associate-Cognitive AI Engineer to join their Transformative AI team, focusing on advancing human–AI collaboration. The role involves engineering solutions that optimize decision-making and enhance human-agent interactions across various modalities.

BankingFinancial Services

Responsibilities

Conduct cognitive task analyses for multimodal workflows, including voice, chat, visual dashboards, and ambient signals

Translate cognitive insights into system-level requirements for AI agents, decision support tools, and automation pipelines

Model human workload, attention, and modality-switching costs (e.g., moving between text, charts, and speech)

Collaborate with product, design, and engineering teams to ensure multimodal systems are grounded in cognitive principles

Design and evaluate cross-modal decision support, determining when an AI should “speak,” “show,” or “stay silent.”

Develop frameworks for trust calibration and cognitive fit in multimodal human–AI teaming

Run simulations and user-in-the-loop experiments to test system performance across modalities

Qualification

Cognitive EngineeringHuman FactorsMultimodal AI/ML SystemsCognitive Load ManagementDecision-Making Under UncertaintyHuman-Automation InteractionHuman Error AnalysisData VisualizationNLP

Required

Advanced degree in Cognitive Engineering, Human Factors, Applied Cognitive Psychology, Systems Engineering, or a related field

Proven experience in complex, high-stakes domains requiring advanced engagement

Deep expertise in cognitive load and modality management, human error analysis and mitigation, decision-making under uncertainty, and human–automation interaction

Experience evaluating multimodal AI/ML systems (voice, NLP, data visualization, multimodal agents)