Jefferson Health · 1 week ago
Counselor: II-Financial-M
East Norriton, PA
Full-time
Onsite
Entry, Mid Level
2+ years expJefferson Health is a nationally ranked health care system dedicated to providing high-quality clinical care and education. The Financial Counselor role involves working closely with various departments to verify insurance benefits, obtain necessary authorizations, and assist patients with their financial responsibilities.
Hospital & Health Care
Responsibilities
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. (Do not delete, move or over-write this statement)
Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information. Explains necessary forms and obtains signatures from patient/guarantor
Maintains departmental logs for statistical reporting. Works departmental reports as assigned
Consistently meets Quality Assurance standards set by Patient Financial Services department
Screens patient/guarantor for federal, state, county or other assistance programs and completes necessary forms and applications per facility guidelines
Follows Patient Financial Services self-pay policies including self-pay fee schedules, completion of Medical Assistance and Charity Care Application, explanation of payment options and collections of monies due
Identifies customer service issues and resolves or initiates necessary follow-up
Explains insurance benefits and collects current and outstanding co-pays, deductibles and self-pay portions due or establishes payment arrangements for these balances as appropriate
Qualification
Required
High School diploma or equivalent
Two (2) years' experience in a financial, business office, or customer service environment required
One Year Hospital Business Office Experience Required
Demonstrated computer skills (including Microsoft Word and Excel)
Working Knowledge of ICD9 coding and medical terminology
Able to work with minimal supervision
Well organized, self motivated individual with a positive attitude
Excellent customer service skills
Ability to work effectively with all payor and hospital personnel
Benefits
Medical (including prescription)
Supplemental insurance
Dental
Vision
Life and AD&D insurance
Short- and long-term disability
Flexible spending accounts
Retirement plans
Tuition assistance
Voluntary benefits
Company
Jefferson Health
Thomas Jefferson University and Thomas Jefferson University Hospitals are partners in providing excellent clinical and compassionate care for our patients in the Philadelphia region, educating the health professionals of tomorrow in a variety of disciplines and discovering new knowledge that will define the future of clinical care.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
ANTHONY S. NAH, Jr., B.S., MSc.
President / CEO
Ron Kumor
President/ CEO Aria Jefferson Health Physician Services and Senior Vice President, Network Dev
Recent News
Philadelphia Business Journal
2025-03-26
2024-04-29
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