Quest Diagnostics · 4 weeks ago
Sr. Manager, Bioinformatics Operations (Hybrid) - West
San Juan Capistrano, CA
Full-time
Hybrid
Senior Level
$140K/yr - $170K/yr
7+ years expQuest Diagnostics is a leading provider of diagnostic information services. The Regional Manager of the Bioinformatics Operations team will oversee and deliver high-quality bioinformatics applications in genetic laboratories, ensuring efficient operations and collaboration with stakeholders to enhance patient care.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Manage a team of bioinformaticians and drive accountability in order to support clinical genomics operations
Efficiently manage the daily bioinformatics support needs, meeting business SLAs and TAT targets
Work closely with the laboratory operations team to support samples moving through production
Manage incidents through timely and effective communication, collaboration, escalation and expeditious resolution of issues
Define and improve on-call schedules for incident response
Creatively organize, build, and schedule a team of employees to provide full operational coverage across the region
Maintain logs, audit trails, and health monitoring dashboards for operational resilience
Monitor daily operational performance metrics and proactively address bottlenecks
Manage the systems associated with Bioinformatics Operations that support the production samples on premises and in the cloud
Familiarize and use the electronic document management systems, as needed for appropriate compliance documentation need
Leverage planning and software development tools like Atlassian JIRA and Confluence, Smartsheets, etc, to effectively document, communicate and align with the teams
Drive configuration, adoption and efficient usage of ticketing tools like ServiceNow
Ensure raw and processed data integrity, retention and secure archival in line with Quest policies. Collaborate with respective IT teams as needed
Work with Data Governance teams to maintain metadata accuracy and controlled access
Lead and manage validation, quality control, documentation, automation, and support cross functional bioinformatics projects
Collaborate with bioinformatics research and engineering teams on software version upgrades, tech. transfer, and product launches
Work with engineering teams to maximize the quality and safety of our product offerings by expanding our existing CI/CD pipelines and layering them with data-driven process controls for daily product integrity checks
Support our culture of continuous improvement with a will to win. Continuously work to employ agile methodology principles and improve best practices in software development, software deployment, process documentation with application and workflow version controls, and automated testing that satisfies, at minimum, requirements from accreditation/regulatory bodies such as CAP, CLIA, ISO and the FDA
Engage and synchronize efforts with other regional managers across the US and the EU
Implement a framework for competency training, mentoring the team and assessment across the support staff
Evaluate the talent level of employees, annual goal setting, and drive actions to develop employee talent and address performance issues
Identify and provide training and career growth opportunities for team members, with focus on upskilling
People Leadership Responsibilities: Team of technical resources 5-7 full-time employees and contractors
Qualification
Required
At least 7 years of software engineering experience or related
A solid background in bioinformatics engineering, software development, technologies, standards, etc
Strong understanding of software best practices and agile methodology to serve as role model for the team and maintain a high level of quality and scalability on the technical as well as scientific side
Experience with building highly automated and optimized bioinformatics solutions applicable to AWS cloud and on-prem computing environments
Proven success in changing leadership and creating engaged and inspired teams
Influences and communicates effectively with non-technical audiences including senior business executives and managers
Demonstrated leadership skills, project management skills, strong written and verbal skills, and organizational skills. Proven ability to drive process with indirect authority to project team members
A sharp thinker who quickly grasps the technical implications of business processes, and able to provide valuable insight into the perspectives of users, managers, developers, and other stakeholders
Comfortably moves between highly varying levels of abstraction from business strategy to IT strategy to high-level technical design
Team player mindset and ability to work in an interdisciplinary team
Goal-oriented, self-motivated, and driven to make a positive impact in healthcare
B.S. in Computer Science, Software Engineering, or a related field
Preferred
Experience with bioinformatics best practices, genomics, and healthcare
Experience with building or managing LIMS, variant interpretation platforms and other such bioinformatic systems
Experience with sensitive patient data (HIPAA regulations) and working in regulatory environments eg CLIA, CAP, FDA
Experience working with multi-cultural, international teams
MSc/PhD degree in Computer Science, Software Engineering, Bioinformatics
Agile Certification
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
HealthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
And so much more!
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-09
2026-01-06
Company data provided by crunchbase