Industrious · 1 month ago
Member Experience Manager - Burlingame
San Francisco
Full-time
Onsite
Mid Level
$71K/yr - $82K/yrIndustrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. The Member Experience Manager will be responsible for connecting with members, solving problems, and creating exceptional workplace experiences while managing their own location.
CollaborationCommunitiesCoworkingPropTech
Responsibilities
Identify companies' most important needs and deliver impactful solutions
Pull together programming that the community enjoys and is proud of
Handle member requests of all sizes
Work well in a team and energize others
Pay attention to detail and respond to comments about it
Embrace challenging and unpredictable days
Qualification
Required
Candidates must live within an easy commute of Burlingame, CA
You can hold your own when speaking with a CEO because anything you don't know, you're comfortable asking
You're proud to represent Industrious in your local market and actively identify potential members
Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs
You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen
No member request is too big or too small for you to handle
You're energized by people and work well in a team
Your attention to detail is something people comment on
You're resilient. You know growth only comes from embracing challenging and unpredictable days
You're willing to get your hands dirty one minute and think big picture the next
Benefits
Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan
Many other benefits, subject to applicable eligibility criteria and company policies
Company
Industrious
Industrious is a premium flexible workspace provider that redefines the workplace experience.
Founded in 2013
201-500 employees
H1B Sponsorship
Industrious has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageTotal Funding
$422MKey Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M
Leadership Team
Jamie Hodari
CEO and Co-Founder
Gentry Long
Chief Commercial Officer (CCO)
Recent News
2026-01-23
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Company data provided by crunchbase