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Palm Beach Atlantic University · 6 hours ago

Systems Analyst

West Palm Beach, FL

Full-time

Onsite

Entry Level

1+ years exp

Palm Beach Atlantic University is seeking a Systems Analyst to provide technical expertise in the analysis, implementation, and support of enterprise application systems. The role involves collaborating with IT teams, managing applications, and providing technical support to enhance operational efficiency.

Higher Education

Culture & Values

H1B Sponsor Likely

Responsibilities

Provides Level II technical support for escalated issues from the PBA Help Desk, coordinating with PBA personnel and vendors to resolve problems while keeping users informed until resolution

Collaborates with IT teams, vendors, and clients to evaluate, design, and implement enterprise system solutions, including both packaged applications and custom-built solutions

Analyzes and documents system requirements, workflows, and performance

Partners with business stakeholders to translate functional needs into technical specifications and effective business solutions

Manages and maintains the MyPBA (JICS) portal and SharePoint sites, including configuration, content management, user access, and integration with other university systems

Troubleshoots and improves production processes, addressing system logic issues, applying business process improvement (BPI) techniques, and modifying program code as needed

Provides technical support and guidance to ITS clients, faculty, staff, and students while ensuring the integrity and confidentiality of data through secure processes

Participates in joint application development sessions, problem-solving discussions, and business requirements reviews

Conducts business case analysis and application-level testing to validate results against business needs and ensure system accuracy and reliability

Qualification

MS SQL ServerPowerShellSystems analysisRelational databasesBusiness process improvementCustomer Service OrientationProfessionalismAnalytical ThinkingContinuous ImprovementTechnology AptitudeAttention to DetailConfidentialityEffective CommunicationProblem-solvingProject ManagementTeamwork & Collaboration

Required

1+ years' experience, required

Must possess basic knowledge of MS SQL Server and PowerShell, with an understanding of systems analysis, programming principles, and relational databases

Familiarity with maintaining client-server processes, developing task scheduler jobs and supporting web-based applications, required

Bachelor's degree in Computer Science, Management Information Systems, Business, or related field, required

Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times

Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic

Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey

Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies

Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye

Confidentiality – Maintains the necessary confidentiality and discretion required for the position

Continuous Improvement – Implement or brainstorm ways to optimize a process

Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences

Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner

Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines

Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results

Self-development – Grow one's self-awareness, abilities, skills, and/or talent

Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally

Technology – Strong aptitude to learn new technologies as department processes evolve

Ability to travel up to 10% of time

Ability to work non-routine hours during certain times of the year

This role requires on-call availability, on-campus response, flexibility for non-standard work hours, and effective communication during on-call situations

Ability to sit for prolonged periods of time

Ability to traverse campus and stairs

Company

Palm Beach Atlantic University

Palm Beach Atlantic University is a school in West Palm Beach.

Founded in 1968

West Palm Beach, Florida, USA

501-1000 employees

http://www.pba.edu/

H1B Sponsorship

Palm Beach Atlantic University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (2)

2023 (4)

2022 (2)

2021 (2)

2020 (1)