Springs Window Fashions · 2 days ago
Sales Operations Manager
New York, NY
Full-time
Hybrid
Mid, Senior Level
3+ years expSprings Window Fashions is a leader in commercial solar shading and intelligent controls systems development. The Sales Operations Manager will lead a team to achieve sales objectives and ensure customers receive high-quality service by collaborating with various departments and managing project execution.
Consumer Goods
Responsibilities
Manage and mentor a team of project management
Monitor and report on key departmental performance indicators
Building and maintaining positive business relationships
Raise the level of service so to retain accounts, increase profitability/sales
Accurately interpreting and entering orders for all accounts for all product lines to ensure customers receive the best quality and service
Responsible for the review of architectural and production drawings
Establish systems and procedures to improve efficiency
Improve on-time production criteria
Reporting to the Director of Sales Operations for in-depth knowledge of manual & motorized shading control systems; expertise in conceptualizing MSS product implementations, examining existing assumptions and formulating most effective, value-added results, within scope of responsibility
Working collaboratively with MSS Managers, customers, project management and customer service staff to identify and apply creative approaches to resolve product obstacles and problems across multiple/concurrent projects; communicating product information to relevant parties and providing guidance to coworkers on issues, tools and techniques, product enhancements, changes to processes and related information to resolve product line problems and offer options, alternative outcomes and possible implications of various courses of action
Leading a team made up of Project Managers, Project Coordinators as they:
Plan & manage Masterfile projects
Monitor job progress
Communicate project dependencies internally
Track project cost & profitability
Developing in-depth knowledge of MSS products and guide project management, CAD and customer service staff in his team in product techniques across multiple complex projects; mentoring in various areas of expertise; applying strong analytical skills to resolve difficult customer problems
Representing the interests of MSS and the dealer, monitoring progress, risks and issues & ensuring that more complex projects are on time and within proposed financial targets for profitability, including ability to travel to various job sites
Having a strong understanding of technical specifications, cost, risk and “as built” implications of potential decisions, incorporating this into recommendations; seeking and sharing information with team members and customers on as needed basis, and responding to concerns with timely, meaningful, fact-based feedback
Taking initiative to achieve value-added results within scope of responsibility; assisting the Director in profitability analysis of multiple complex projects
Liaison between Purchasing, Production Planning, Engineering, Accounting dept.’s. for internal resource coordination; setting meetings and agenda, assigning functional responsibilities and tracking performance against agreed commitments
Assuming Project Management responsibility for larger/complex projects on as needed basis
Qualification
Required
Bachelor's degree from an accredited four-year organization/university
Field of Study: Architectural or Construction
Job requires 3 to 5 years of previous related work experience
Demonstrated success at managing and mentoring personnel, systems development, and establishing priorities
A solid knowledge of a MechoSystem's products, estimating system, order processing system, manufacturing process
The ability to read shop drawings
Excellent written and language skills
Exercises independent judgment to plan and accomplish goals
Has a solid knowledge of company's policies and procedures
Writing summary reports in a clear and concise manner
Experience in establishing systems and procedures
Experience and/or exposure to computerized project scheduling
Preferred
Familiarity with electro-mechanical, low voltage controls, and high rise commercial construction is a plus
Advanced knowledge of MS Office, MS Project, QuickBase, or other PM and/or ERP software a strong plus
Familiarity with Building Automation a plus
Company
Springs Window Fashions
Springs Window Fashions supplies leading retailers and distributors with a complete line of blinds, shades, specialty treatments.
5001-10000 employees
H1B Sponsorship
Springs Window Fashions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (9)
2022 (5)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-28Acquired
Leadership Team
Chetan Balsara, PMP
Chief Information Officer
Sara Derbick
Senior Executive Assistant to CEO & EVP of Integrated Supply Chain
Recent News
2025-11-05
Home Textiles Today
2025-09-17
Company data provided by crunchbase