Harc, Inc. · 1 month ago
Day Program Manager
Hartford, CT, US
Full-time
Onsite
Entry, Mid Level
$50K/yr - $60K/yr
1+ years expHarc, Inc. is a dedicated organization providing services for individuals with intellectual disabilities. The Day Program Manager is responsible for case management and coordination of programs for individuals on their caseload, serving as a liaison between various stakeholders and ensuring comprehensive support and supervision of staff.
EmploymentHealth CareMedicalNon ProfitNursing and Residential CareResidential
Responsibilities
Support Harc in advancing its mission by supporting its community and governmental advocacy efforts; demonstrating individual care and respect in all interactions with people and supporting activities that promote Harc’s financial stability, including attending or otherwise supporting major fundraisers
Coordinates and communicates the total program plan of individuals with intellectual disability assigned to caseload. Collects, organizes and analyzes information about participants through records, tests, interviews, and staff input in order to assess interests, aptitudes, manual skills, emotional maturity, social adaptation and other abilities. Assists participants with personal needs when necessary
Coordinates the Individual Plan and assumes responsibility for monitoring implementation of Individual Plan and Action Plan. Attends individual meetings: provides programmatic input at yearly and scheduled meetings
Completes and keeps current all necessary paperwork surrounding the individuals’ including but not limited to Individual Plans, Semi-Annual Progress Reports, WATER Safety Assessments and Protocols, DDS Emergency Fact Sheets, Harc’s Emergency Cards, Action Plans, Attendance records, and other correspondence. Writes reports as necessary: accumulates day program and behavioral data generated from a variety of sources including situational assessments, progress reports, behavioral plans, and staff input. Develops comprehensive Action Plans that includes individual objectives. Forwards completed reports to the appropriate funding agency representative following established timelines. Completes and maintains accurate and complete participant records: meets Harc’s and Medicaid reporting requirements. Provides follow-up and follow along services for caseload individuals’ discharged from program
Directs and assists staff in planning, coordinating, and implementing comprehensive services and supports for individuals in Harc’s Day Programs
Follows appropriate safety practices in Harc’s Day Programs: establishes a culture of safety for both staff and individuals
Instructs staff in best practices in working with individuals with intellectual disability. Offers feedback directly support staff, Provides direct supervision to support staff based on the union contract and agency policy and procedures
Perform logistical functions as needed such as but not limited to daily staffing assignments, individual daily attendance
Will perform payroll functions, monitor staff time and attendance and supervise accordingly
Provides counseling support to individuals as needed: counsel individuals to cope effectively with programmatic changes and social situations; make referrals to appropriate source when emotional counseling that is deemed necessary
Follows established behavioral plans as necessary. Provides ancillary case management services: assists and supports participants in obtaining necessary services or makes a referral for other assistance, i.e., medical, financial, recreational, residential, or any information or service when needed
Conducts and documents staff meetings
In the event of inadequate staffing levels or job action must be available to assist with direct participant support
Maintain up-to-date training commensurate with the position as well as participate in various professional development workshops, trainings, or webinars
Regular attendance and punctuality with limited unscheduled absences is required
Provides specialized training in various topic groups
Chairs in-house committees as assigned
Administers medication to persons unable to self-medicate per medication certification requirements
Qualification
Required
Knowledge typically associated with a Bachelors degree in a human service
Experience in Special Education, Counseling and/or behavioral programming required. At least one-year minimum
Competence in Microsoft Word and Excel for Windows and Ability to format and print documents
Must have a valid Driver's License
Must have reliable transportation
Ability to lift 50 pounds
Ability to bend, reach, stand, and pull
Ability to keep participants safe including the use of emergency restraint if needed
Ability to transfer an individual from a wheelchair to changing area following the individual's specific protocol
Ability to operate standard office equipment
Ability to complete significant amounts of computer screen work and data entry without restriction
Ability to communicate clearly with both staff and participants
Exhibit strong organizational abilities
Ability to teach staff best practices
Ability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things
Ability to adapt to making generalizations, evaluations or decisions based on sensory or judgmental criteria
Proficiency in correspondence and report writing
Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to model a professional demeanor for colleagues and supervisees
Ability to work well within the framework of a group decision making model
Ability to monitor/assess performance of yourself, other individuals, or organizations to make improvements or take corrective action
Ability to analyze diverse problems and initiate solutions
Ability to maintain professionalism and composure in a variety of situations including crises
Ability to absorb training and apply knowledge to the solution of diverse problems
Ability to adapt to performing a variety of duties often changing from one task to another of a different nature
Demonstrates communication skills that reflect patience, clarity, and collegiality
Benefits
Competitive salary based on experience
Comprehensive benefits including health, dental, and vision insurance
401(k) plan with a 9.5 percent contribution by Harc
Generous paid time off
Professional development opportunities
Flexible work hours and partial remote work options
Company
Harc, Inc.
Our Mission Harc provides support for a lifetime to individuals with intellectual and related disabilities and their families so they may enjoy lives of quality, inclusion, and dignity.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Eloise Mongillo
Chief Philanthropy Officer
Joshua L. Labonte, CPA
Chief Financial and Administrative Officer
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