MacAllister Machinery Co., Inc. ยท 2 weeks ago
Technician - Heavy Equipment Shop
Fort Wayne, IN
Full-time
Onsite
Mid Level
3+ years expMacAllister Machinery Co., Inc. is seeking a Technician to perform mechanical services on heavy equipment in their service shop. The role involves diagnosing, repairing, and rebuilding equipment while adhering to safety regulations and maintaining customer satisfaction.
Manufacturing
Responsibilities
Adheres to all safety rules and maintains good housekeeping (5S) in the shop area
Diagnoses and repairs equipment in the service shop
Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, and tracking parts charged, and parts returned
Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible
Maintains company issued equipment and tools, keeping them in good working order
Qualification
Required
Knowledge, skills, and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair
3 to 5 years of mechanical experience with heavy equipment, preferably with Caterpillar. Strong working knowledge of hydraulics, power train and electrical systems
Solid understanding of work area metrics and takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a 'self-starting' ability to daily work and proactively making improvements to the work process
Exhibits good problem-solving skills; can identify problems, solicit other's opinions, and offer valid solutions. Interprets and applies policies, procedures, and guidelines. Demonstrates a basic understanding of warranty administration
Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests
Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers
A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence
Can operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel, and database systems
The ability to work overtime and weekends
Company
MacAllister Machinery Co., Inc.
MacAllister Machinery Co. Inc. is a Caterpillar dealership supply and repair a wide range of high quality new, used, and rebuilt equipment.
1001-5000 employees
H1B Sponsorship
MacAllister Machinery Co., Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Angela Knowlton
Chief Accounting Officer and Treasurer
Heather Boyer
Human Resources Business Partner
Company data provided by crunchbase