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First Horizon Bank · 2 weeks ago

Mortgage Loan Processor

Birmingham, AL

Full-time

Onsite

Senior Level

5+ years exp

First Horizon Bank is a leading regional financial services company dedicated to helping clients unlock their full potential. The Mortgage Processor Role is responsible for managing a pipeline of loans, ensuring compliance with policies, and providing excellent customer service throughout the loan process.

BankingFinanceFinancial ServicesRisk Management

H1B Sponsor Likely

Responsibilities

Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis

Ability to calculate complex income streams and assist in restructuring of loan files

Maintain daily workflow prioritization to ensure closing dates are met

Adhere to published SLAs to promote effective pipeline management

Order all required verifications and documentation as required by product guidelines and underwriting

Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions

Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements

Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested

Provide excellent customer service to both internal and external clients

Communicate effectively with all parties to the transaction to keep them informed of file status

Mentor and provide assistance to Mortgage Processors I and II

All other duties as assigned

Qualification

Mortgage Loan ProcessingPipeline ManagementRegulation/Compliance KnowledgeComputer Software ProficiencyCustomer Service SkillsBilingual (English/Spanish)LeadershipInterpersonal SkillsTime Management

Required

High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience

Ability to effectively use various computer software applications

Ability to embrace and adopt all Technology as set forth by the line(s) of businesses

Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing

Basic accounting and mathematical skills

Ability to effectively Multitask

Work successfully in a fast-paced working environment and meet critical deadlines

Delivers excellent verbal customer service

Demonstrates Leadership

Excellent interpersonal skills/Champions Teamwork

Goal and success oriented

Self-Starter

Highly organized, proven track record of successfully managing Time and Pipeline execution

A “sales” mindset

Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs)

Focus on Quality and Understanding of Regulation/Compliance requirements

Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful

Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines

Commitment to a positive customer experience (internal and external)

Benefits

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Company

First Horizon Bank

Glassdoor3.6

First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.

Founded in 1864

Raleigh, North Carolina, USA

5001-10000 employees

https://www.firsthorizon.com/pmc

H1B Sponsorship

First Horizon Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (31)

2023 (15)

2022 (17)

2021 (19)

2020 (16)