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H.I.G. Capital · 1 month ago

Associate, Investor Services

Coral Gables

Full-time

Onsite

Entry, Mid Level

2+ years exp

H.I.G. Capital is a leading global private equity investment firm focused on mid cap market segments. The Associate of Investor Services will ensure high-quality service to investors and internal stakeholders, collaborating with various teams to respond to inquiries and manage reporting requests effectively.

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Responsibilities

Collaborate on a team comprised of Private Equity strategy-specific investor services professionals, who will primarily focus on investor inquiries, reporting requests, and other business critical items ensuring timelines are met

Deliver an exceptional investor experience through a proactive approach with attention to detail, empathy, and effective communication

Develop subject matter expertise in the strategies under the team’s purview and understanding the nuances of each, while also working across pillars within investor services to ensure a consistent, high-quality deliverable for all investors and stakeholders

Mentor and train junior team members

Identify and implement process improvements for efficiency and automation

Assist in the building and maintenance of process and procedure documentation, investor content management system, and training guides to ensure that most up to date information is captured

Support team and firmwide initiatives that optimize investor service operations

Create effective working relationships and build alignment with business teams, and key subject matter experts across the firm

Monitor and assess current and evolving industry trends and events affecting investor needs and communications and make recommended changes and improvements as applicable

Qualification

Investor servicingProject managementCommunication skillsFinance knowledgeMicrosoft Office SuiteProcess improvementOrganizational skillsTeam collaboration