TriTechne · 1 month ago
Senior Client Program Manager
Conway, AR
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expTriTechne is a company that focuses on delivering reliable connectivity to homes, businesses, and communities. The Senior Manager, Client Programs will oversee enterprise-level client programs, ensuring strategic execution and operational excellence while serving as the primary point of contact for major clients and leading cross-functional teams.
Telecommunications
Responsibilities
Lead strategic management of multiple large-scale client programs and ensure operational excellence
Serve as the executive point of contact for client leadership teams and key stakeholders
Define program goals, timelines, KPIs, and performance benchmarks
Oversee cross-functional execution across engineering, construction, permitting, finance, and operations
Manage program financials including forecasting, billing structures, margins, and budget adherence
Partner with Business Development and Operations to support client expansions, renewals, and growth opportunities
Identify risks, analyze trends, and implement mitigation strategies across portfolios
Drive standardization, process improvements, and innovation in program delivery models
Coach, mentor, and develop junior program managers and client-facing supervisors
Qualification
Required
Bachelor's degree required; Master's in Business, Engineering, or related field preferred
8–10+ years of experience leading large client programs, including in a senior or leadership capacity
Deep understanding of telecom engineering, construction, OSP/ISP operations, and regulatory requirements
Strong executive presence with the ability to influence at all organizational levels
Proficiency with analytics, budgeting, forecasting, and enterprise program management tools
Preferred
Experience managing Tier 1 carrier accounts or large public-sector telecom programs
Familiarity with regulated or unionized construction environments
PMP certification; Lean Six Sigma or similar process improvement training
Benefits
Health, Dental, and Vision insurance
Life Insurance
Short-Term & Long-Term Disability Insurance
A 401(k)-retirement plan with company match
Paid time off
Other benefits that will be detailed upon your onboarding.
Company
TriTechne
TriTechne Inc provides telecommunications, engineering, design & construction services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase