Account Executive - Retail Specialist jobs in United States
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TEL · 1 month ago

Account Executive - Retail Specialist

Transport Enterprise Leasing (TEL) is a fast-growing, values-driven company serving the transportation industry. The Retail Specialist – Account Executive role is responsible for driving retail equipment sales, engaging with customers, and providing exceptional service while achieving sales targets.

ConsultingFleet ManagementLeasing

Responsibilities

Develop and maintain a comprehensive understanding of TEL’s products and services, effectively communicating their value to customers by highlighting how TEL’s offerings enhance profitability and cash flow
Collaborate with the sales team to identify, qualify, and nurture leads, assisting in the conversion of qualified prospects into successful sales opportunities
Utilize Salesforce and other software tools efficiently to ensure thorough, accurate, and detailed documentation of customer interactions and sales activities
Drive sales performance by achieving established sales targets within the designated Area of Responsibility (AOR), with a primary focus on retail truck and trailer sales
Serve as the primary point of contact for assigned prospects, providing timely and professional assistance to address inquiries and sales-related needs
Respond directly to customer inquiries or coordinate with internal departments to deliver superior customer service and support
Proactively address and resolve customer concerns in a prompt and effective manner to maintain high levels of satisfaction
Conduct market research to gather intelligence on competitors within the assigned AOR, identifying trends and opportunities to enhance TEL’s competitive advantage
Stay informed on industry developments, including market trends and potential disruptions, to provide strategic insights and recommendations
Perform additional tasks and projects as assigned by management to support business objectives
Comply with all Standard Operating Procedures (SOPs) and company policies to maintain operational excellence and integrity
Continuously learn, share, and implement improvements in all processes and responsibilities as needed to enhance the effectiveness of providing world-class service and support

Qualification

SalesforceB2B salesTrucking industry knowledgeMicrosoft OfficeCustomer serviceAnalytical skillsProblem-solvingNegotiation skillsCommunication skillsOrganizational skills

Required

Comprehensive knowledge of TEL's Fleet Leasing products and services
Energetic, motivated, and goal-driven with a strong work ethic
Excellent listening, verbal, and communication skills, with the ability to identify common objections and effectively apply sales techniques to overcome them
Strong mathematical proficiency, including the ability to calculate percentages, lease rates, and other financial metrics
Effective problem-solving skills to address and resolve customer concerns and needs
Exceptional customer service and interpersonal skills, with the ability to engage with diverse customer types
Strong analytical skills for evaluating customer data and identifying opportunities
Collaborative team player with a problem-solving mindset, committed to delivering an outstanding customer experience
Open to coaching and continuous learning to develop new skills
Proficiency in Microsoft Excel, Word, and other Microsoft Office applications
Strong negotiation skills to drive successful sales outcomes
In-depth understanding of trucking company operations and industry dynamics
Highly organized with keen attention to detail and the ability to manage multiple tasks effectively
Bachelor's degree in 'Business Management' or applicable business field or combination of equivalent experience and education
Two or more years of experience in B2B sales in the transportation industry
Proven track record of progressive responsibility in previous roles
Experience with Salesforce or similar CRM platform

Benefits

TEL offers Medical, Dental and Vision through BCBSTN
HSA with $800 annual employer contribution
Voluntary Life, Short- and Long-Term Disability
8-week paid family leave
Paid time off
11 Holidays (including birthday and floating holiday)
Paid day off on Veterans Day for Veterans
401(k) with up to 4% employer match
Profit Sharing (some exclusions apply)
Retirement Pay Program
Years of Service Cash Incentive
Smart Dollar financial wellness program
Education Reimbursement Program

Company

TEL

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TEL is a national provider of commercial equipment solutions, serving transportation, logistics, construction, food and beverage, and other industries.

Funding

Current Stage
Growth Stage

Leadership Team

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Doug Carmichael
CEO and Chairman of the Board
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Sheri Aaberg
Chief Operating Officer
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Company data provided by crunchbase