ASM Global · 1 month ago
Director, Ticket Sales (Cleveland Browns)
Berea, OH
Full-time
Onsite
Director/Executive
8+ years expASM Global is a premier partner to the world's greatest live events and venues, and they are seeking a Director of Ticket Sales to develop and execute ticket sales strategies for the Cleveland Browns' new stadium. This role involves hiring and training a sales team, analyzing ticket sales data, and collaborating with the Browns to enhance brand relationships.
Entertainment
Responsibilities
Be accountable for annual revenue goals
Recruit, interview, hire, train, and develop Account Executives
Create and implement regular ticket sales training initiatives
Analyze historical and current ticket sales data to guide campaigns and lead sourcing
Create dashboards and CRM reports to track performance
Participate in planning meetings for cross-departmental revenue opportunities
Assist in marketing campaigns, inventory management, and season ticket renewals
Assist in the creation and managing of the ticket sales budget and business plan
Track daily revenue, manage campaigns, and communicate team performance
Manage inter-organizational relationships to support collaboration and best practice sharing
Qualification
Required
Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders
Ability to manage a high level of detail across multiple projects and to prioritize efficiently
Familiarity with digital media marketing and social media platforms
High emotional intelligence, intellectual curiosity and desire to grow professionally
Ability to prioritize and meet competing deadlines independently
Ability to manage multiple tasks simultaneously, while remaining organized, efficient and calm under pressure
Proven ability to work collaboratively in a team-oriented environment
Bachelor's degree or equivalent
Minimum of 8+ years of successful sales management experience (sports business a plus)
Direct sales experience, preferably as a top performer for multiple seasons
Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders
Pipeline management and forecasting
Recruiting, interviewing, hiring, training, and developing sales talent
Sales training and productivity enhancement
Data analysis and performance metric evaluation
CRM dashboard and report creation
Cross-functional collaboration and communication
Marketing campaign development
Budgeting and business planning
Revenue tracking and campaign management
Relationship management with internal, external, and vendor stakeholders
Benefits
Medical, dental, vision, life and disability insurance
Paid vacation
401k plan
Company
ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bryce G. Townsend
Senior Vice President, Commercial Partnerships
Natalie Sharp
Vice President Commercial Partnership Activation
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