NEOGOV · 3 months ago
General Merchandise and Operations Specialist
NEOGOV is seeking a General Merchandise and Operations Specialist for the Iowa Western Community College – College Store. The role involves managing inventory, overseeing daily sales operations, and promoting merchandise through various channels.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Orders and maintains inventory of general merchandise including clothing, gifts, good, school supplies, and electronics for resale in the College Store
Documents purchase orders, receiving documents, and invoices in the inventory control program
Markets merchandise and promotes the College Store via promotional sales events, social media, and community student and internal department outreach
Creates merchandise displays and plan-o-grams for store sets on a regular basis
Oversees daily sales operations including customer service, cashiering, returns, point of sales system, balancing and counting drawers, and closing the store
Conducts monthly and year end inventories
Updates and designs all online communications including College Store website, emails, and other social media pages
Demonstrates IWCC’s core mission, vision and values
Other duties as assigned
Qualification
Required
High school diploma or GED
Strong project management skills
Excellent verbal and written communication skills and ability to articulate with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration
Strong computational ability to include mathematic calculations
Strong organizational skills including the ability to multi-task, to meet deadlines, to produce error-free final products, and to manage time and output
Excellent customer service skills required
Proficient use of Microsoft Office and Adobe Photoshop and Illustrator
Ability to read, write and speak English fluently
Ability to function collaboratively as part of a fast-paced, customer oriented team
Professional in communications, appearance, relationships, and responsiveness
Positive attitude
Ability to maintain strict confidentiality at all times
Ability to pass a background check
Self-starter with the ability to perform with little or no direct supervision
Ability to lift up to 30lbs
The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
While performing the duties of this job, the employee is regularly required to talk and hear
Ability to drive company owned or personal vehicle
Reading, Writing, Calculating
Social Interaction Skills
Reasoning/Analysis
Works with Minimal Supervision
Benefits
Up to 19 paid holidays
Additional 88 hours of paid time off in the summer
Vacation & sick time
Employer paid medical
Dental
Life
HSA with a match
IPERS pension plan with over 9% employer match
Reduced summer schedule
Free access to our new wellness facility
Employee concierge services
Many other voluntary benefits to choose from
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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