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Tinker Federal Credit Union · 1 month ago

VP Director, Lending Administration

4140 I-40, Oklahoma City, OK 73108, USA

Full-time

Onsite

Senior Level, Lead/Staff

$192K/yr - $192K/yr

9+ years exp

Tinker Federal Credit Union is the largest credit union in Oklahoma, seeking a VP Director of Lending Administration. The role involves leading strategic initiatives in lending operations, ensuring compliance, and enhancing member satisfaction through effective management of lending support divisions.

BankingFinanceFinancial ServicesLendingNon Profit

Comp. & Benefits

Responsibilities

Championing strategic leadership and operational oversight for the credit union’s core lending support divisions that safeguard portfolio quality, compliance, technology, and member satisfaction

Directing Records Management and Support (RMS), Quality Assurance (QA), and Collections, driving operational efficiency, regulatory alignment, and risk management while fostering innovation, optimizing workflows, and enhancing portfolio performance to support the credit union’s mission and long-term success

Developing and implementing policies, systems, and performance standards that enhance loan servicing, documentation integrity, data governance, and account recovery effectiveness

Collaborating with leaders across Lending Operations, Risk Management, Finance, Branch Operations, and Member Experience to ensure a unified, enterprise-wide approach to credit administration

Qualification

Lending administrationRegulatory complianceOperational efficiencyData governanceStrategic planningAnalytical skillsLeadership skillsInterpersonal skillsCommunication skills

Required

A bachelor's degree in a field relatable to the position

Nine years of progressively responsible related experience, three of which must be at the supervisory or management level

Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education

Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements

Incumbent Bonding REQUIRED by TFCU's chosen authority

Approved lending authority by TFCU's Board of Directors

Comprehensive understanding of credit union policies, procedures, and applicable state and federal regulations, with the ability to interpret and apply them to guide lending administration, compliance, and risk management initiatives

Advanced analytical, technical, and management skills that support the evaluation of operational data, identification of trends, and development of solutions to improve lending support functions

Advanced leadership and interpersonal skills, with the ability to support, guide, and collaborate with senior managers and cross-functional teams, encouraging a culture of responsibility, operational quality, and ongoing improvement

Deep lending administration and operational acumen, including expertise in collections, quality assurance, records management, and post-origination workflows, ensuring the integrity, efficiency, and compliance of all lending operations

Proficiency in organizational management, strategic planning, and decision-making to effectively oversee departments, prioritize initiatives, and align operations with corporate objectives

Effective written and verbal communication skills, with the ability to present executive-level reports, recommendations, and policy guidance to senior leadership, Board committees, and cross-functional stakeholders, supporting informed decision-making and organizational alignment