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Round One Entertainment Inc. · 1 month ago

Arcade Technician Manager

Towson, MD

Full-time

Onsite

Entry, Mid Level

$21/hr - $23/hr

2+ years exp

Round One Entertainment Inc. is seeking an Arcade Technician Manager responsible for overseeing repairs and technical operations of amusement arcade games. The role includes managing maintenance, training mechanics, and ensuring compliance with safety practices while also handling facility equipment repairs and budgeting.

Amusement Park and ArcadeFood and BeverageMedia and Entertainment

Responsibilities

Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines

Follows up to complete any assigned work

Ensures that bowling equipment and amusement arcade games are being serviced and maintained at the highest level of operating proficiency

Identify and suggest repairs/replacements of malfunctioning equipment to the General or Sr. General Manager for final approval as appropriate

Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs

Ensures equipment operational compliance with appropriate laws and policies to include OSHA safety practices and procedures

Responds to error calls for any bowling, spo-cha or amusement arcade issues

Other duties may be assigned

Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs

Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items

Keeps a clean and organized workshop

Manages the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines

Manages the transportation of machines and ensures machines are assembled using appropriate tools

Conducts maintenance and repairs on arcade machines, and other general facility areas

Must successfully complete the mechanic training programs designed for their position

Obtains bids for regular and emergency repairs/maintenance of the facility in accordance with the budget proposal

Monitors and schedules regular maintenance of HVAC system, roof, plumbing system, electrical system, life/safety and other building systems

Performs other Facility maintenance and repair tasks

Ability to readily identify most common problem with components such as controls and audio systems

Conducts alcohol and age restriction control in accordance with company policies

Maintains high ethical standards in the work place

Reports all irregular issues and problems to general management for solution

Maintains good communication with all employees and outside contacts

Comply and maintains confidentiality of all company policies and procedures

Responsible for maintaining a clean and safe working area

Qualification

Mechanical repairsElectronic repairsHVAC maintenanceCustomer serviceAnalytical thinkingSafety proceduresInventory managementCommunication skillsInterpersonal skills

Required

Strong sense of customer service and interpersonal skills

High integrity and respect for everyone

Solid communication skills

Strong critical and analytical thinking skills

Appreciation for diversity (thought, ethnic, gender, etc.)

Two years related experience, or equivalent combination of education and experience preferred

Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs

Ability to readily identify most common problems with components such as controls and audio systems

Ability to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces

Ability to stand and walk for extensive periods of time without breaks during busy times

Ability to use hands/fingers to handle and feel and reach objects

Ability to lift and/or move up to 100lbs with assistance

Company

Round One Entertainment Inc.

Round1 is a multi-entertainment activity complex holding stores in California (7), Washington (1), Colorado (1), Texas (2), Michigan (1), New York (2), Maine (1), Pennsylvania (2), Georgia (1), Massachusetts (1), Illinois (3), North Carolina (1), Utah (1), New Mexico (1), and Ohio (1) (as of September, 2018).

Founded in 2009

Brea, California, USA

501-1000 employees