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Fire Protection Services, LLC · 1 month ago

Scheduling Coordinator

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

Fire Protection Services, LLC is a locally owned and operated company that provides protection, support, and peace of mind to communities by servicing commercial fire and life safety systems. They are seeking an organized and efficient Fire Alarm Coordinator to manage scheduling for fire alarm inspections and repairs, while delivering excellent customer service.

CommercialFacility ManagementPublic Safety

Responsibilities

Managing the Fire Alarm calendar to ensure that the calendar is full and the needs of both new and existing customers are being met

Ensuring customer information is collected, recorded, maintained and updated

Serving as the main point of contact and support for the Fire Alarm Technicians in order to assist them with maintaining their schedule and providing excellent customer service

Monitoring the Calendar so that increases as well as decreases in scheduled inspections, repairs, and service calls can be addressed

Developing customer insight and knowledge in order to identify additional business opportunities

Serving as a member of the front line team in regards to answering the phone