KLA · 21 hours ago
Product Engineer (SWIFT Product)
Milpitas, CA
Full-time
Onsite
Senior Level
$114K/yr - $194K/yr
5+ years expKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The Product Engineer (SWIFT Product) will serve as the central technical resource interfacing with various departments to optimize serviceability and improve product performance throughout the Product Life Cycle.
ElectronicsInformation TechnologyManufacturing
Responsibilities
Serve as the central technical resource / interface with design engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle
Work to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service revenue performance
Drive continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training
Influence early PLC designs to include features that will optimize KLA’s service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection
Participate in difficult beta and sustaining escalation efforts, analyze data from various sources, and work with divisional experts to provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE)
Leverage learning and knowledge across the Technical Support organization through training classes, scripts, coaching, documents and updating other knowledge capture tools
Work with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades. Train the trainer and teach or co-teach initial courses. Audit service training courses to ensure their quality
Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors
Perform hands-on work for integration of Alpha/Beta systems, including performing serviceability validation
Travel to Beta sites for support of new tool installations/upgrades, and for escalation support for new products. Travel can be up to 20%
Qualification
Required
Bachelor's Level Degree or above in electrical/electronic/mechanical/optics engineering
Hands-on and system level troubleshooting experience in semiconductor industry are required
Must be able to work with wide variety of technologies, including mechanics, electronics, optics and software
Organized, detailed, productive, consistent, team player
Strong analytic and data analysis skills
Strong written and verbal communication skills
Minimum of 5 years' of related experience with a Bachelor's degree; OR 3 years and a Master's degree; OR a PHD without experience; OR equivalent experience
Preferred
Experience with Tech Support, Product Engineer, NPI, Manufactory Design Engineer, Design Engineer is a plus
Experience with KLA products is a plus
Experience with Reliability Engineering is a plus
Software knowledge in Python, Visual Basic is a plus
Benefits
Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave
Company
KLA
Kla creates tools and services that promote innovation in the electronics industry.
10001+ employees
H1B Sponsorship
KLA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)
Funding
Current Stage
Late StageLeadership Team
Lisa Grunwald
FISH Philosophy CEO
Rick Wallace
President & CEO
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