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Savers | Value Village · 2 hours ago

District Manager in Training

Willowick, OH

Full-time

Onsite

Mid Level

$90K/yr - $115K/yr

Savers | Value Village is one of the largest for-profit thrift operators with a mission to champion reuse and inspire a future where secondhand is second nature. The District Manager in Training (DMIT) will manage store operations and team performance while completing a comprehensive training program to prepare for a Store Manager role.

E-CommerceSecondhand Goods

No H1B

Hiring Manager

Carolyn Meyer (Kasch)

Responsibilities

The District Manager in Training (DMIT) reports directly to the Regional Director of Stores and is responsible for the overall management and direction of the store and team in accordance with all policies, procedures, regulations and laws

The DMIT will complete an approximate 15-week outlined training curriculum

After completion of the initial training, DMIT will be immediately placed into a Store Manager role, to continue training and developing mastery of the business, in a single unit capacity (measured over time, through sustained results with cause and effect rationale)

The DMIT's demonstrated capability in the SM role, along with DM position availability will each be factors for determining placement timing into the multi-unit DM role

Ensure store performance meets targets in sales, profit, on-site donations, production, and productivity based on annual performance expectations for the store

Analyze key metrics and information, tie findings to observations and take appropriate action

Inspect sales floor for shop-ability and ensure productivity of merchandise

Lead, direct and supervise the work of the management team and through them to entire team

Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting and training team members

Regularly observe, assess, interact, coach and counsel the team

Provide oversight for the work schedules to meet and exceed both customer and donor expectations

Audit merchandise and prices rolled to and off the floor

Plan and implement seasonal back stock, merchandising and other strategic programs

Ensure the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items

Execute all company standards in the Community Donation Center (CDC)

Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers

Create Store Operating Plans (SOP) to drive towards budget and to optimize results

Coordinates with and reports to the Regional Director

Customer/Donor Service: Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer and donor service expectations, working with all members of management to ensure execution

Loss Prevention and Safety: Protect company assets and information by ensuring their safe handling, security and integrity

Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place

Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC)

Qualification

Multi-unit experienceBudget managementAnalytical skillsOrganizational skillsProblem solvingTime management

Required

Must have multi-unit experience

Must have previous District multi-unit experience

High School diploma

Consistent track record of delivering top-tier financial results; high level of energy, commitment and passion about the business

Natural problem solver with strong analytical skills and sound judgment; takes decisive action in conditions of uncertainty

Strong budget management and aptitude for working with numbers

Superior organizational, prioritization and time management skills

Must be able to frequently lift and carry products weighing less than 5 lbs

Will occasionally need to lift and carry products weighing up to 50 lbs

Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force

Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team

Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection

Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team

Frequently required to read written & electronic documents and product labels

Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers

Will need to hear requests in person and via intercom and telephone

Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations

Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays

Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts

Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves

Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities

Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks