GSW, powered by Syneos Health · 7 hours ago
Technology Director
California, United States
Full-time
Onsite
Director/Executive
6+ years expGSW, powered by Syneos Health, is a full-service healthcare communications agency seeking an experienced Technology Director to lead technology initiatives. This role involves overseeing technology strategies, managing development teams, and serving as a liaison for clients to ensure effective project delivery and innovative technical solutions.
AdvertisingHealth Care
Responsibilities
Develop and implement forward-thinking technology strategies that align with client objective and agency goals
Evaluate and recommend emerging technologies and platforms — such as GenAI solutions — to enhance service offerings
Oversee platform selection, integration, and optimization to ensure efficient project delivery
Coordinate with off-shore and on-shore development teams to ensure alignment and productivity
Establish best practices in development processes, code quality, and deployment methodologies
Serve as the technical liaison for clients, translating complex technical concepts into clear, understandable language
Participate in client meetings, pitches, and presentations to provide technical expertise and build strong client relationships
Proactively identify client needs and propose innovative technical solutions
Collaborate closely with Account Management, Project Management, Creative, Strategy, and IT teams to deliver integrated solutions
Facilitate effective communication between technical and non-technical team members
Promote and maintain collaborative operational processes that ensure timely involvement of Technology during project kickoffs and scoping
Contribute to project planning, budgeting, and resource allocation
Oversee all phases of project development, including requirements gathering, architecture design, development, testing, and deployment
Ensure compliance with industry standards, regulatory requirements, and best practices — particularly within the pharma sector
Implement robust QA processes to maintain high-quality deliverables
Qualification
Required
Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field
Minimum of 6 years experience in technical roles, with at least 3 years in a position within the pharma advertising industry or related field
Extensive experience with Veeva CRM and Veeva Vault, including PromoMats
Familiarity with FDA regulations, HIPAA compliance, and pharma marketing guidelines
Understanding of ADA accessibility standards for accessible design
Demonstrated working knowledge of Large Language Models (LLMs) and their application within digital product development and agency workflows
Strong understanding of the Model Context Protocol (MCP) and its role in safely integrating AI into enterprise environments
Hands-on experience with AI-assisted development tools (e.g., VS Code Copilot, Cursor, and similar platforms) to enhance coding efficiency and architectural planning
Ability to evaluate, recommend, and operationalize AI solutions that improve team productivity, technical delivery, and client outcomes
Awareness of ethical, privacy, and regulatory considerations related to AI use within healthcare and pharma
Proficiency in Adobe Experience Manager (AEM), specifically in website and content management
Strong knowledge of the LAMP stack (Linux, Apache, MySQL, PHP)
Expertise in modern JavaScript frameworks such as React, Angular, or Vue.js
Understanding of HTML5, CSS3, and responsive design principles
Top-level understanding of omnichannel content delivery, personalization, and customer journey mapping
Familiarity with AWS, Azure, or Google Cloud Platform services
Knowledge of DevOps practices, including CI/CD pipelines using tools like Jenkins, GitLab, or Bitbucket Pipelines
Experience with web analytics tools such as Google Analytics, Adobe Analytics, or Tableau
Understanding of SEO/SEM best practices and their technical implementation
Proven ability to lead and manage teams in a fast-paced, high-pressure environment
Excellent interpersonal and communication skills, with the ability to articulate technical concepts to non-technical stakeholders effectively
Strong problem-solving skills and a strategic mindset
Demonstrated ability to foster a positive, collaborative, and inclusive team culture
Proficiency in Agile and Scrum methodologies
Experience with project management tools like JIRA, Asana, or Wrike
Ability to manage multiple projects simultaneously while meeting deadlines and budget constraints
Willingness to travel occasionally if working remotely
High level of professionalism, integrity, and commitment to quality
Passion for staying current with emerging technologies and industry trends
Preferred
Experience with Sitecore, Drupal, or other enterprise-level CMS platforms is a plus
Experience with marketing automation tools like Marketo, Eloqua, or HubSpot is a plus
Benefits
Health benefits to include Medical, Dental and Vision
Company match 401k
Flexible paid time off (PTO) and sick time
Company
GSW, powered by Syneos Health
GSW, powered by Syneos Health, is a full-service communications agency that goes beyond advertising to create personalized brand experiences with a focus in health and wellness.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase