DCI Solutions · 1 month ago
Data Center Operations Lead
DCI Solutions is seeking a Data Center Operations Lead to oversee the Datacenter Operations at their facility. The role involves supporting system development, incident management, and asset compliance, while ensuring best practices for uninterrupted system availability.
ConsultingCyber SecuritySoftware Engineering
Responsibilities
Serve as a Datacenter Operations Site Lead
Support system development, delivery, configuration, optimization & maintenance
Support all Customer Auditing scenarios (both SOC2 and ISO)
Serve as Incident Manager leading resolution and root cause analysis activities
Conduct HW and SW Asset Management and license compliance activities
Provide support to:
• Change management
• Configuration control
• Service Request/Incident Management processes
Create/improve best-practice processes to ensure uninterrupted system availability
Serve as the primary custodian for COMSEC material
Conduct COMSEC asset management, record keeping and compliance activities
Establish standards for classified site and cleared staff assigned to the Datacenter
Perform on-site installations, maintenance, and troubleshooting activities
Qualification
Required
BS in Computer Science, IT, or related
15+ years of experience Data Center Operations experience
COMSEC experience
Experience leading IT teams
Experience troubleshooting IT systems
Experience with root cause assessment and Course of Action development
Active TS/SCI w/ CI Polygraph
Top Secret
Preferred
IAM Level II to satisfy DOD 8570 IAT requirements
Help Desk Institute – Support Center Director
EPI Data Center Certifications including CDCS, CDCP, and CDCFM
ITIL V4
COBIT 5 Foundations
Managing datacenter operations: 10 years
Troubleshooting IT systems: 10 years
Managing IT teams: 10 years
Building out datacenters: 5 years
COMSEC: 5 years
CI Polygraph security clearance
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance