WorldStrides · 1 month ago
Experiential Learning Specialist
United States
Full-time
Hybrid
Entry Level
1+ years expWorldStrides is the global leader in educational travel and experiential learning, providing programs for over half a million students annually. The Experiential Learning Specialist will manage academic engagements, liaise with universities and organizations, and ensure high-quality academic experiences that align with program objectives.
EducationTransportationTravel
No H1B
Responsibilities
Manage and confirm approximately 150 academic engagements
Adhere to Global Experiences Team Timeline
Complete Business Briefings at 21 days prior to trip departure
Track all contacts sourced using the Capstone CRM platform
Collaborate and support fellow Global Experiences Team members
Communicate with internal teams and customers regularly and in a clear, organized manner
Connect virtually with overseas contacts to form partnerships
Gather information on global markets
Research and understand emerging trends in assigned markets
Ensure client expectations and deadlines are met
Prepare for and lead client calls and meetings
Work effectively with other members of the university team regarding important on-trip details
Create and update curriculum and academic materials including, but not limited to: Academic Overviews
Program and Meeting Themes
Maintain and create Destination Briefings throughout the year, ensuring that relevant world events, economic trends, major elections, etc. are incorporated and current
Research trending themes and industries across the globe
Undergrad and Grad programs – contribute to sourcing company visits for programs by gathering academic and course goals from customer and identifying companies and people to target
Oversee Experiential Learning:
Ensure Panel topics are relevant and focused
Align Strategy Challenges and Project topics, deliverables, and academics to ensure they match class curriculum
Match clients to service-learning opportunities that offer a safe, positive, and educational experience
Support the Sales and Account Management teams by providing “cheat sheets” for business content, what is trending, etc
Complete Global Experiences Team special projects assigned by the Director of Global Experiences
Contribute to weekly team meetings and attend monthly higher-ed team meetings
Support the Global Experiences Team with regular tasks including confirmation forms, confirming engagement details in the system, and other duties as needed
Qualification
Required
1-2 years' experience in customer service
BA/BS degree required
Desire to work in a fast-paced, challenging environment
A highly self-driven sense of motivation and perseverance
Hunger to grow and openness to learning
Proactive and team oriented
Problem solver with attention to detail
Positive and forward-thinking attitude with a strong work ethic
Strong phone and interpersonal skills
Excellent written and communication skills
Highly organized with strong time management and follow up
Ability to travel domestically and internationally
Flexible as needed with work hours to accommodate international time differences
Preferred
Client relationship management experience is a plus
Project management experience is a plus
Understanding of global markets including languages, currencies, and world events is helpful but can also be learned if you have the desire
Benefits
Excellent medical, dental, and vision coverage
Life, accidental death and dismemberment, accident, critical illness, and disability insurance
FSA healthcare
FSA dependent care
HSA with employer contribution
Generous 401k match
11 paid floating corporate holidays
1 paid volunteer day
Up to 25 PTO days to start – accrue up to 28 over 3 years
4 mental health days
5 bereavement days
Tuition reimbursement up to $5,250 annually
$1,000 towards professional certifications annually
Opportunities for paid and discounted travel
Flexible work schedule providing on-site, remote, and virtual office opportunities
Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council
Fitness Center and café onsite at select locations
Employee Assistance Program (EAP)
Paid Parental, Caregiver, and Disability leave
Team Member Discount Program
Company
WorldStrides
With nearly 50 years of experience, WorldStrides is the largest and most trusted accredited student travel organization in the U.S.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-11-09Private Equity
2016-02-11Acquired
1998-01-01Private Equity
Leadership Team
Kellie Goldstein
Chief Financial Officer & Chief People Officer
Mark Gallovic
Vice President, Strategic Partnerships, WorldStrides Higher Education
Recent News
GlobeNewswire News Room
2024-12-20
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