KeyBank · 1 day ago
Client Identity and Access Management Product Manager – Commercial and Payments
Brooklyn, OH
Full-time
Hybrid
Senior Level
$71K/yr - $122K/yr
5+ years expKeyBank is seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for their Commercial & Payments channels. This role is crucial for advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program, providing strategic guidance and technical leadership for secure client experiences.
Banking
Hiring Manager
Arvinder "Neelu" Gupta, MBA, PHR
Responsibilities
Act as SME for identity verification and authentication in Commercial & Payments channels. Lead cross-functional coordination
Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms
Define metrics for fraud detection and authentication performance. Analyze account takeover and credential compromise trends; develop mitigation strategies
Maintain CIAM documentation and strategic roadmap. Support annual review and attestation of CIAM capabilities
Stay current on B2B and high-value transaction authentication threats and innovations
Qualification
Required
Bachelor's degree or equivalent in Business, Technology, or related field; advanced degree preferred
Minimum of 5+ years in identity, access management, fraud, or cybersecurity roles
Experience with authentication orchestration platforms and CIAM tools
Strong understanding of channel-specific client behaviors and risk profiles
Proven ability to manage cross-functional initiatives and vendor relationships
Familiarity with regulatory frameworks (e.g., FFIEC, NIST 800-63)
Exceptional communication and stakeholder engagement skills
Preferred
Deep understanding of FIDO standards and non-phishable authentication protocols
Experience implementing multi-factor authentication (MFA) across diverse channels
Knowledge of biometric, possession-based, and behavioral authentication methods
Experience contributing to governance reviews, technical assessments, or advisory forums
Ability to translate authentication risk into actionable business and technical requirements
Company
KeyBank
At KeyBank we’ve made a promise to our clients that they will always have a champion in us.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Gorman
Chairman, Chief Executive Officer, and President, KeyCorp
Holly Santoro
Executive Administrator to the Chairman & CEO
Recent News
2023-08-28
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