Versiti Blood Center of Indiana ยท 9 hours ago
Senior Analyst Digital Workplace
Greater Indianapolis
Full-time
Onsite
Senior Level
7+ years expVersiti Blood Center of Indiana is dedicated to improving patient outcomes and providing high-quality services in the healthcare sector. The Senior Digital Workplace Analyst will lead initiatives to enhance the digital workplace, focusing on collaboration tools and Office 365 solutions, while acting as a key advisor and mentor in driving innovation and efficiency.
Hospital & Health Care
Responsibilities
Develop and implement strategic plans for digital workplace solutions, ensuring alignment with organizational goals
Lead cross-functional teams to drive digital transformation initiatives
Provide expert guidance on the adoption and integration of new technologies
Act as a senior advisor to the Director and other stakeholders on digital workplace strategies
Keep Versiti IS leadership, IS staff, and customers informed on the status of projects/requests
Follow Versiti change management policies and procedures when introducing changes to the environment
Maintain Configuration Management Database, Environmental Manual, and other work instructions as needed
Respond to and resolve tier 2 and 3 Service Desk requests as assigned
Provides desk-side training as needed
May deliver training on Versiti standard collaboration software such as MS Teams, Zoom, OneDrive and other online collaboration tools utilized by the organization
Mentor, provide support to, and answer technical questions from other IS staff
Develop, install, and test software components and while analyzing new and existing software performance
Guide the implementation, continuous improvement and documentation of policies, procedures and processes for digital workplace service delivery
Develop relationships with leaders and partners to develop and deploy collaboration solutions to satisfy business requirements
Act as a solution architect in creating effective, efficient, and compliant digital solutions within the O365 space
Design and support solutions for collaboration (Teams and Teams Rooms), document management (SharePoint), workflows (Power Automate), and other intranet-type services using industry best practices
Adopt, leverage, and train on AI tools such as Microsoft Copilot
Research and have general familiarity with alternative solutions outside of O365
Stay abreast of the latest technologies available in Employee Productivity such as Microsoft Teams, Planner, SharePoint, OneDrive, Power Automate, etc
Identify and propose optimal ways of working within the collaboration and productivity tools used across the organization
Work with various departments to understand current processes and identify areas for enhanced efficiencies and improvements
Provide on-call support as needed, including after-hours support for non-standard hardware, software and configuration incidents using the IS support model
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualification
Required
or equivalent experience
7-9 years with configuration and/or training Office365 products (Email, Teams, OneDrive and SharePoint)
4-6 years demonstrated experience understanding business needs and translating them into technical solutions
7-9 years Demonstrated expertise in managing and configuring Windows, Active Directory, Exchange, and Office 365 environments
7-9 years in administering and supporting collaboration and messaging platforms such as Teams and Zoom, including Teams Rooms and related licensing
1-3 years Demonstrated experience with vendor management and software selection
1-3 years Change management experience to help bring about successful business outcomes
Strong analytical ability to analyze systems and procedures; possesses exceptional problem-solving skills
Must be able to work independently under minimal supervision, as well as a member of project teams
Proven customer service skills in dealing with internal staff requests
Ability to influence others across organizational boundaries
Ability to effectively prioritize multiple responsibilities
Detail oriented with the ability to ensure accuracy of data and systems
Excellent oral and written communication skills with all levels of management and with employees
Intel-based PC workstations running Windows operating systems, Apple devices and O/S
Handheld personal devices (tablets, mobile devices and other wireless equipment)
Window Servers and Windows Desktop O/S
Service Desk ticketing systems
All Microsoft office products including Office 365 and Sharepoint
Preferred
Bachelor's Degree in MIS (Management Information Systems), Engineering, or related field
Experience planning, piloting, or administering Copilot for Microsoft 365 (or similar AI productivity tools)
4-6 years Project Management Experience
Leadership and Team Management: Experience in leading and managing teams, including mentoring junior staff and fostering a collaborative work environment
Microsoft 365 Certified: Enterprise Administrator Expert
Information Technology Infrastructure Library (ITIL)
Cloud Services: Knowledge of cloud services and platforms such as AWS, Azure, and Google Cloud Platform
Benefits
Medical, Dental, and Vision Plans
Paid Time Off (PTO) and Holidays
Short- and Long-term disability
Life insurance
7% match dollar for dollar 401(k)
Voluntary programs
Discount programs
Others
Company
Versiti Blood Center of Indiana
Versiti Blood Center of Indiana supplies blood services, blood products and specialty services to more than 60 hospitals across the state, and collects more than 130,000 units of blood annually.
201-500 employees
H1B Sponsorship
Versiti Blood Center of Indiana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (12)
2022 (9)
2021 (4)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Dan Waxman
Executive Vice President and Chief Medical Officer
Company data provided by crunchbase