Spring Health · 1 month ago
EAP Dedicated Management Consultant (Remote)
United States
Full-time
Remote
Senior Level
$36.05/hr - $45.70/hr
5+ years expSpring Health is a leading provider of mental health services, aiming to revolutionize mental healthcare by removing barriers to access. The Dedicated Management Consultant role involves providing virtual consultation services and supporting Employee Assistance services at customer locations without onsite counselors, while managing various EAP initiatives.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Provide virtual consultation services to managers and HR partners on a range of behavioral health and workplace related topics or concerns
Respond to initial leadership contacts and inquiries for services - receive request, assess situation, determine appropriate course of action including coordination with Onsite EAP Counselors
Develop relationships with site assigned HR, and cross functional key stakeholders
Provide awareness of EAP and coordinate promotional activities and communications with local contacts
Coordinate site specific activities (benefit fairs, wellness activities, etc.) and ensure visiting affiliate counselors are prepared to represent the EAP
Organize EAP employee orientations, supervisor trainings, seminars, and webinars on a variety of EAP and behavioral health topics
Provide support and staffing for critical incident response and crisis intervention, threat assessment referrals, and fitness for duty evaluations. Provide follow up after supporting a significant onsite event
As assigned, participate in Threat Management Team meetings to represent the EAP and consult on general mental health concerns
Provide case management for US employees and their families preparing for international assignments. Coordinate EAP relocation interviews and act as liaison with employee/family members, assigned EAP Counselor and EAP Managers. Review process with employee, handle Release of Information and pre-interview forms, assure timely interviews and completion of clinical summaries, and adhere to assigned deadlines
Provide case management for mandatory Drug Free Workplace Program referrals
Complete documentation timely and with accuracy following risk management and regulatory requirements
Track daily activities and provide data
Attend monthly Supplier Integration meetings
Complete other duties as assigned
Qualification
Required
LPC, LCSW, LMFT, or Psychologist with minimum of 5 years experience (independent licensure required). You have an unrestricted license to practice psychotherapy; We are not able to accept applications from anyone requiring licensed supervision
EAP experience, including consultation with leaders on disruptive workplace events, mental health, substance use, and job performance concerns
Tech and computer savvy: comfortable adopting new technologies and platforms, and efficient in tech-related tasks
Excellent written and verbal communication skills
You have training and experience in delivering management consultation, management referral, critical incident response, and case management
You are comfortable with providing safety planning, crisis management, and intervention during risk scenarios
You are committed to high quality documentation of service delivery that is completed in a timely manner
You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators
Preferred
SAP qualified preferred
CEAP certification preferred
Supervisory experience and/or experience working with management and human resource professionals preferred
Demonstrated SUD experience
Experience working with diverse populations (bilingual preferred)
Experience working with expatriates, preferred
Understanding of Drug Free Workplace policies, preferred
Benefits
Stock options
Benefits
Incentive pay for eligible roles
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase