Children's Healthcare of Atlanta · 1 month ago
Cloud Operations Engineer
Children's Healthcare of Atlanta Support Center
Full-time
Onsite
Senior Level
5+ years expChildren's Healthcare of Atlanta is one of the nation’s leading children’s hospitals, committed to making kids better today and healthier tomorrow. They are seeking a Cloud Operations Engineer to serve as a subject matter expert on cloud operations, assist in deploying and implementing systems, and resolve problems related to cloud deployments.
ChildrenHealth CareNon Profit
Responsibilities
Designs and administers cloud deployments, including configuration of servers, workstations, virtual hosts, terminal servers, access servers, and third-party applications
Researches and makes recommendations for new products based on current and projected goals
Verifies cloud deployments and datacenters are run in accordance with guidelines set by upper management
Develops standards and documentation of cloud deployments and configurations
Responds to trouble tickets and systems alerts based on defined service level agreements
Acts as subject matter expert for cloud operations and cloud planning
Monitors and remediates scheduled system maintenance jobs proactively
Maintains current operating system/security patches and upgrades systems
Builds/provisions virtual machine templates and provisioning scripts
Audits all infrastructure operations technology daily processes, addresses any gaps, and validates any remediation is successfully implemented
Follows industry best practices in designing, implementing, and supporting infrastructure operations systems/technologies
Follows, performs, and completes required change request processes and documentation
Plans cloud deployments and maintain documentation, including deployment scripts and cloud knowledgebase articles
Provides integrated systems planning, recommends new or different technologies to enhance current systems
Partners closely with other teams, program and project managers, infrastructure leaders, and application development teams to ensure a consistent approach to technology roadmap and information assets which process and store data
Works with developers and subject matter experts to establish technical standards for application design and technology, including web applications, mobile technology, cloud technology, and subscription services
Participates in P1 leadership escalation management when requested
Qualification
Required
5 years of experience in a technical support position
1 year of experience managing cloud infrastructure in an enterprise environment
1 year of cloud experience in Azure (preferred), Amazon Web Services (AWS), Google Cloud Platform (GCP) or other comparable cloud platform
1 year of experience with scripting technologies such as Bash, Terraform, PowerShell, Ansible, Bicep or Azure Command Line Interface
1 year of experience with server virtualization technologies and their support technologies (e.g., Azure Stack HCI, VMware, Hyper-V, VRealize, SRM)
1 year of experience in an Information Technology Infrastructure Library (ITIL) services framework
Associate's degree in Management Information Systems, Information Systems, related field, or equivalent technical training and work experience
Demonstrated ability to write, debug, and maintain Infrastructure as code (IaC), PowerShell and Azure CLI scripts
Understanding of Azure networking services, including Virtual Networks, Azure Gateways, Azure vWan, S2S VPN and Azure ExpressRoute
Knowledge of source control management, preferably with Git, and familiarity with branching strategies
Understanding of cloud security principles and hands-on experience with Azure security tools like Azure Security Center, Azure Key Vault, Purview and Azure Firewall
Ability to analyze and optimize cloud costs, using Azure Cost Management, billing or third-party tools
Knowledge of cost-effective designing solutions without compromising on performance and reliability
Ability to set up alerts and automate responses to support operational events
Strong knowledge of Active Directory, EntraID, and other Windows server services
Strong knowledge of Linux and AIX distributions
Strong troubleshooting and problem-solving skills
Strong documentation skills
Excellent communication and interpersonal skills
Ability to work independently and in a team environment
Preferred
Experience in other cloud environments a plus
Experience with ServiceNOW and Configuration Management Database CMDB is preferred
Experience with Splunk and Azure Log analytics workspaces preferred
Experience leading lunch and learns, workshops or other educational initiatives to spread knowledge and best practices related to cloud technologies
Microsoft AZ-900 certification
Company
Children's Healthcare of Atlanta
Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children.
10001+ employees
H1B Sponsorship
Children's Healthcare of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$5.12MKey Investors
Hyundai Hope On Wheels
2025-12-03Series Unknown· $0.37M
2023-08-25Grant· $0.12M
2022-09-27Grant· $0.3M
Leadership Team
Frank Grogan
Endpoint Engineering Team Lead - Mobility
M
Michele Silagy
Director Of Recruiting
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